Golf Services Assistant

Wentworth Club Limited; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Company pension scheme with Standard L

Enhanced company sick pay, maternity, 

Employee meals provided.

Corporate gym and spa membership (off‑

Birthday leave: one day paid time off.

Our exclusive Employee Engagement平台: 迪

Job summary

Wentworth Club Limited seeks a friendly, proactive team member to welcome members and guests with exceptional service in a premier golf environment. The role covers greeting at arrivals, valet parking, and ensuring the cleanliness of hire items, trolleys, and clubs across various club areas.

You will also support the team in coordinating with the Professional shop and monitoring course activity. Expected duties include maintaining locker rooms, supervising the boot room, and assisting during

Qualifications

• Health and safety knowledge in the workplace.
• Previous experience in a customer-facing or service role is welcomed.

Responsibilities

• Greet members and guests as they arrive at the club.
• Valet park cars when appropriate.
• Maintain cleanliness of hire items and equipment.
• Track rental buggies, trolleys and clubs and report any damage.
• Support golf operations and other areas during busy periods.

Skills

Independent working

Flexible

Attention to detail

Education

Health and safety knowledge

Job description

Wentworth Club is one of the world’s finest private members Golf and Country Clubs, famous for its outstanding three Championship golf courses, in addition to a luxury Tennis & Health Club. The Club is surrounded and entwined within the Wentworth Estate, one of the most prestigious private estates in the London suburbs where many of the world’s premier golfers have their home.

To provide a seamless, 1st class service to all members and their guests throughout all areas of golf. Ensuring that they have a great first impression of Wentworth Club whether that be greeting them in the turning circle, the driving range, or any area within golf.

Please note this is an annualised hours contract, average 36 hours per week.

Key Areas of Activity

• To greet members and members guests in a courteous manner as they arrive to the club whether that be in the turning circle, driving range or car parks.
• To Valet park cars where appropriate.
• To maintain the cleanliness of all hire items.
• Ensuring we are cleaning all members club who store with us along with trolleys, shoes and another other clubs that have requested to be cleaned.
• Communicating member and guest arrivals through the radio.
• Liaising with the Professional shop regarding any hire item requests/payments.
• To assist the team in monitoring the use of the turning circle and entrances to the clubhouse, preventing any unauthorised parking or other obstructions.
• To check and maintain the locker rooms on a regular basis.
• To supervise and carry out duties in the boot room.
• To assist any areas in golf that may need support during busy spells.
• To track all rental buggies, trolleys, clubs through member and number and ensure any damage is reported.
• Develop relationships with key internal stakeholders to understand the products and level of quality required.
• Executes additional ad-hoc tasks to meet the business objectives of the department as directed by your Team Leader/Head of Golf Operations
• To maintain a high level of dress and appearance always adhering to company guidelines.
• To uphold and maintain all standards in line with your department’s standard operating procedures
• Ensure starters and rangers are fully briefed, supported, and informed of course conditions and competitions to maintain the smooth and efficient operation of golf course activities
• A sound knowledge of golf and working in all areas of the operation.
• Previous experience is welcomed.

Key Personal Attributes & Behaviours

• Ability to work independently and use initiative
• Flexible and adaptable to the changing demands of the business
• Attention to detail, able to spot and correct errors.

Qualifications

• A sound understanding of health and safety in the workplace.

As an equal opportunities' employer, Wentworth Club is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join Wentworth Club.

BENEFITS:

• Company pension scheme with Standard Life.
• Enhanced company sick pay, maternity, and paternity leave.
• Employee meals provided.
• Corporate gym and spa membership (off-site).
• Birthday leave: one day paid time off.
• Our exclusive Employee Engagement platform offers discounts at over 800 retailers, a well-being centre and much more.
• Comprehensive online courses and apprenticeships available.