Hospitality Meetings & Events Supervisor

Tewkesbury Park Ltd.; Tewkesbury; On-site; GBP 25,000 - 35,000; Full time

Benefits offered by this job

Guaranteed day off for your birthday

Company sick pay after qualifying period

Meals during the shift

Free gym and wellness facilities

Discounted food & beverage

Discounted accommodation

Job summary

Tewkesbury Park Ltd. in Tewkesbury is seeking a Meetings & Events Supervisor who will lead a team during the setup, delivery, and breakdown of events. The role focuses on ensuring exceptional guest experiences, maintaining luxury standards, and training staff to excel in service.

You will directly interact with clients, manage event logistics, and foster high standards of presentation and compliance. The position offers a vibrant work environment with various benefits such as discounted food and accommodation.

Qualifications

• Experience in a meetings & events or hospitality supervisory role.
• Passionate about guest experience and team development.
• Strong with organization and able to remain calm under pressure.

Responsibilities

• Lead the meetings & events team for various events.
• Deliver exceptional guest experiences aligned with luxury standards.
• Coach and develop team members for service excellence.
• Coordinate event logistics and ensure accurate execution.

Skills

Event management

Leadership

Communication

Problem-solving

Attention to detail

Job description

Responsibilities

• Lead and support the meetings & events team during the setup, delivery and breakdown of events
• Deliver exceptional guest experiences while maintaining the luxury standards of the resort
• Coach, train, and develop team members, helping to build confidence, product knowledge and service excellence
• Conduct team briefings and ensure colleagues are fully prepared for each event
• Coordinate room setups, event spaces, and operational requirements in line with client expectations
• Review function sheets and event briefs to ensure every detail is executed accurately
• Work closely with clients, suppliers and colleagues across the resort to ensure smooth event delivery
• Oversee food and beverage service during meetings, conferences, weddings and special events
• Build strong relationships with guests and clients, creating experiences that exceed expectations
• Maintain high standards of presentation, health & safety and event compliance
• Support stock control and identify opportunities to enhance guest experiences through additional services and personalised touches

About You

• Experience in a meetings & events, conference & banqueting, hospitality supervisor, or similar role
• Passionate about hospitality, guest experience and team development
• A confident leader who enjoys motivating and supporting others
• Highly organised with excellent attention to detail
• Strong communication and problem‑solving skills
• Able to remain calm under pressure and adapt quickly in a busy operational environment

What's in it for you...

At Tewkesbury Park, we are committed to providing exceptional hospitality whilst creating a vibrant enjoyable working environment for all of our team. Here are just some of the benefits you will receive upon joining the team:

• A guaranteed day off to celebrate your birthday after 1 year
• Company sick pay after qualifying period
• Meals whilst working an 8‑hour shift
• Uniform
• Free use of hotel’s gym and wellness facilities, including fitness classes, if you fancy
• Discounted food & beverage and accommodation

The nitty-gritty...

• LOCATION: Tewkesbury Park, Gloucestershire, GL20 7DN
• HOURS: Full time – 40 hours per week contracted, to include evenings & weekends