Golf Guest Concierge & Membership Advisor

QHotels Ltd.; Leeds; On-site; GBP 18,000 - 23,000; Full time

Benefits offered by this job

Free parking

Health club membership

Golf discounts

Family & Friends discounts

Training & qualifications support

Learning & development

Job summary

Oulton Hall Hotel, Spa & Golf Resort in Leeds is seeking a guest-facing role at the golf facilities. You will be the first point of contact for guests and members, offering advice, processing bookings and supporting membership sales.

The role requires a passion for golf, a courteous manner, and strong time management. The property features a 27-hole course, spa, dining options, and extensive leisure facilities, with the QHotels Collection backing a diverse, disability-confident recruitment

Qualifications

• Understanding of golf and the sport.
• Polite, courteous, and client-focused demeanor.
• Strong time management and organisational skills.

Responsibilities

• Be the first impression for guests and members at the golf facilities.
• Provide advice and guidance to guests and members.
• Take bookings and support membership sales.
• Assist with day-to-day guest services and enquiries.

Skills

Golf knowledge

Customer service

Time management

Communication

Job description

Oulton Hall Hotel, Spa & Golf Resort in Leeds is seeking a guest-facing role at the golf facilities. You will be the first point of contact for guests and members, offering advice, processing bookings and supporting membership sales.

The role requires a passion for golf, a courteous manner, and strong time management. The property features a 27-hole course, spa, dining options, and extensive leisure facilities, with the QHotels Collection backing a diverse, disability-confident recruitment