Global Specialty Processing Team Lead – Hybrid

Howden Insurance (Ireland) Limited; Milton Keynes; Hybrid; GBP 50,000 - 65,000; Full time

Job summary

Howden Insurance (Ireland) Limited is seeking a Team Leader for the global Specialty Processing Group. You will supervise a team of technicians handling broking, client and technical documents, while ensuring service quality and compliance with group policies.

You will develop operating plans, drive projects, manage performance, and foster strong internal and external relationships across global markets. A proactive, detail‑minded leader with FCA and Lloyd’s knowledge is essential.

Qualifications

• Experience leading or supervising teams.
• Strong understanding of Lloyd’s and the London market, FCA regulations.
• Proficient IT skills with Word, Excel and PowerPoint.

Responsibilities

• Develop operating plans for the team and set priorities.
• Supervise output to ensure service and quality standards.
• Assist with creation and processing of broking, client and technical documents.
• Perform data entry, credit control and chase subjectivities.
• Build internal and external relationships and drive team development.
• Ensure compliance with policies, regulations and standard processes.

Skills

Team leadership

Lloyd's knowledge

FCA regulations

MS Office

Interpersonal skills

Organizational skills

Attention to detail

Education

GCSE English & Maths

A-Levels

Tools

Microsoft Word

Excel

PowerPoint

Job description

Howden Insurance (Ireland) Limited is seeking a Team Leader for the global Specialty Processing Group. You will supervise a team of technicians handling broking, client and technical documents, while ensuring service quality and compliance with group policies.

You will develop operating plans, drive projects, manage performance, and foster strong internal and external relationships across global markets. A proactive, detail‑minded leader with FCA and Lloyd’s knowledge is essential.