Global Insurance Processing Team Leader

Howden; Milton Keynes; Hybrid; GBP 45,000 - 65,000; Full time

Job summary

Howden seeks a Team Leader for the Specialty Processing Group to lead a team of Technicians across product lines within the operating entity. You will supervise administration and support processes for clients’ insurance needs, ensuring targets are met and service quality aligns with group policies.

You will coordinate with the Head of Global Specialty Processing, develop operating plans, manage performance, and maintain strong internal and external relationships while upholding regulatory

Qualifications

• GCSEs including English and Maths are essential.
• A-Level Grades A-C are preferred.
• Progression towards professional qualifications is desired but not crucial.

Responsibilities

• Developing and implementing operating plans for your team, including setting priorities.
• Developing team projects and contributing to other organisational initiatives.
• Supervising team output to ensure compliance with agreed service and quality standards.
• Assisting with the creation and processing of broking, client, and technical documents (e.g., slips, quotes, indications).
• Performing technical duties such as data entry, credit control, and chasing subjectivities.
• Acting as a partner concern point for team-related issues and developing strong internal and external relationships.
• Managing team performance, setting objectives, and supporting professional development.
• Ensuring compliance with company policies, regulatory requirements, and standard processes.

Skills

Team leadership

Regulatory knowledge

Interpersonal skills

Organisational skills

Problem-solving

Education

GCSEs incl. English & Maths

A-Levels

Professional qualifications in progression

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Howden seeks a Team Leader for the Specialty Processing Group to lead a team of Technicians across product lines within the operating entity. You will supervise administration and support processes for clients’ insurance needs, ensuring targets are met and service quality aligns with group policies.

You will coordinate with the Head of Global Specialty Processing, develop operating plans, manage performance, and maintain strong internal and external relationships while upholding regulatory