Global Security & Operations Lead

SoftwareONE Deutschland GmbH; United Kingdom; Remote; GBP 90,000 - 130,000; Full time

Job summary

SoftwareOne is seeking a Global Operations Manager – Security to connect and strengthen regional delivery teams across our Security Services portfolio. This pivotal role drives consistency, quality, and operational excellence across managed security services globally.

You will work with regional teams and stakeholders to shape how we deliver security services—ensuring a seamless, high-quality experience for customers and colleagues.

Qualifications

• Experience delivering managed services globally with a security focus.
• Ability to navigate complexity and drive alignment across teams.
• Proactive mindset with passion for continuous improvement.

Responsibilities

• Drive consistency and quality across regional security services.
• Collaborate with regional teams to standardise practices.
• Influence service performance and continuous improvement.

Skills

Global delivery

Security services

Stakeholder management

Operational excellence

Process improvement

Tools

ITIL

Job description

SoftwareOne is seeking a Global Operations Manager – Security to connect and strengthen regional delivery teams across our Security Services portfolio. This pivotal role drives consistency, quality, and operational excellence across managed security services globally.

You will work with regional teams and stakeholders to shape how we deliver security services—ensuring a seamless, high-quality experience for customers and colleagues.