Global Sales Operations & Contracts Coordinator

Wiley; Oxford; On-site; GBP 25,000 - 31,000; Full time

Job summary

Wiley seeks a Sales Coordinator to support the Institutional Sales Team across Europe and North America. You will collaborate with Account Managers and customers in multiple countries, manage inquiries, and input orders with precision.

The role requires strong English communication and the ability to prioritize a varied workload. You will work in a hands-on, digitally savvy environment with exposure to CLM systems and Salesforce, providing essential support to drive smooth contracting and order

Qualifications

• Hands-on attitude with excellent written and verbal English communication skills.
• Experience in customer service or administration and managing a varied workload.
• Proficient in Microsoft Office, especially Excel, and able to learn new systems quickly.

Responsibilities

• Provide administrative support for Institutional Sales Team and develop competence in required systems.
• Prepare journals & non-journals quotes for Account Managers with accurate input of information.
• Submit new and renewal of non-journal product orders for processing.

Skills

Communication skills

Excel

Organizational skills

Office software

Independent worker

Customer service

Team collaboration

Education

GCSE in Math & English

Tools

Salesforce.com

Contract Lifecycle Management (CLM)

Microsoft Office

Job description

Wiley seeks a Sales Coordinator to support the Institutional Sales Team across Europe and North America. You will collaborate with Account Managers and customers in multiple countries, manage inquiries, and input orders with precision.

The role requires strong English communication and the ability to prioritize a varied workload. You will work in a hands-on, digitally savvy environment with exposure to CLM systems and Salesforce, providing essential support to drive smooth contracting and order