Global Sales & Export Coordinator

Office Angels; Wellington; On-site; GBP 39,000 - 47,000; Full time

Benefits offered by this job

25 days holiday

Company pension

Annual bonus

Cycle2Work

Volunteer days

Enhanced parental pay

EAP

Death in service

Job summary

Office Angels is seeking a Sales & Export Coordinator in Wellington, Somerset, to support the sales team with quotations, orders and export documentation. You will coordinate with Planning, Production, Purchasing, Warehouse and Finance to ensure customer requirements are met.

The role requires experience in sales administration and logistics, strong organisational skills and proficiency with CRM/ERP systems, plus excellent communication to maintain proactive customer relationships.

Qualifications

• Experience in sales administration, customer service, logistics or export coordination is preferred.
• Proficient with CRM, ERP, or MRP systems and MS Office applications.
• Strong organisational and communication skills with attention to detail.
• Customer-focused approach with ability to manage multiple tasks.

Responsibilities

• Support the Sales team in preparing quotations, budget proposals and tender submissions.
• Maintain accurate customer, quotation and opportunity records in CRM and MRP systems.
• Process customer orders and communicate delivery details clearly to customers.
• Act as main contact for customers, providing updates on quotations, orders, lead times and deliveries.
• Coordinate with internal departments to meet customer requirements, including planning, production, purchasing, warehouse and finance.
• Manage returns, warranty claims and repairs and ensure efficient resolutions.
• Prepare commercial invoices, packing lists and shipping documentation for UK and international shipments.
• Arrange domestic and export shipments with approved logistics providers and freight forwarders.
• Support customs and export administration with commodity codes and origin information.

Skills

Sales administration

Customer service

Logistics

Export coordination

Coordination

Tools

CRM systems

ERP systems

MRP systems

MS Office

Job description

Office Angels is seeking a Sales & Export Coordinator in Wellington, Somerset, to support the sales team with quotations, orders and export documentation. You will coordinate with Planning, Production, Purchasing, Warehouse and Finance to ensure customer requirements are met.

The role requires experience in sales administration and logistics, strong organisational skills and proficiency with CRM/ERP systems, plus excellent communication to maintain proactive customer relationships.