Export Sales Coordinator

Confidential; Essex; On-site; GBP 22,000 - 32,000; Full time

Job summary

Confidential is seeking a Sales Coordinator to maintain and improve customer service for offshore accounts and provide office and sales support to field-based Account Managers.

You will process and despatch orders, administer accounts (backorders, deliveries), liaise with Sales Reps and internal departments, and prepare shipping documentation to meet customer requirements. Tech literacy with Word/Excel is preferred.

Qualifications

• Experience in sales coordination or administrative support is desirable.
• Strong organisational and time-management abilities.

Responsibilities

• Order processing and dispatching.
• Processing sample requests.
• Booking in customers via telephone/email.
• General sales and customer calls.
• Maintain customer scratch pad notes.
• Maintaining back orders.

Skills

Communication

Organisational skills

Tools

Microsoft Word

Microsoft Excel

Job description

My client and international import and export business is looking to recruit an Sales Coordinator to be responsible for maintaining and improving customer service levels for a number of offshore accounts within the group and providing office and sales support to field-based Account Managers.

As the Sales Coordinator you will be processing and despatching orders, maintaining accounts administration, ie backorders, booking in deliveries etc and liaising with Sales Reps, other sales co-ordinators and internal departments.

The role will require all enquiries relating to existing/new accounts are dealt with on a daily basis and account requests and acted upon and communicated to the relevant department.

Preparing shipping documentation and ensuring compliance with customer requirements

• Order processing and dispatching
• Processing Sample requests
• Booking in customers via telephone/email
• General sales and consumer calls
• Maintain customer scratch pad notes
• Maintaining back orders

As the Sales Coordinator you will need to be highly motivated and organised with word and excel experience preferred. Training will be given on all aspects of the job and you will be working in a small team providing a constant source of back up and assistance.

Any European languages would be beneficial