Global Risk & Reputation Communications Lead

Preply; Greater London; On-site; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Lessons allowance

Learning & Development budget

Health insurance

Relocation package

Equity

Job summary

Preply is seeking a Risk & Reputation Communications Manager to protect and strengthen our global reputation. You will own issues, response planning, and messaging across the business, products, and marketplace, ensuring fast, accurate communication with diverse audiences.

In this role you’ll build proactive systems, playbooks and a centralized library of approved materials, working with Legal, Trust & Safety, Customer Experience, Product, People and executive leadership to safeguard Preply’s

Qualifications

• 10+ years of experience in corporate communications.
• Experience managing sensitive or high-profile communications issues.
• Excellent judgment on public responses and messaging.
• Strong understanding of how issues spread across traditional and online media.
• Experience advising senior leaders & working with Legal and other experts.
• Ability to anticipate reputational effects of decisions.

Responsibilities

• Identify and manage emerging issues affecting Preply’s reputation.
• Develop communications strategies for complex or sensitive issues across the business, products and marketplace.
• Translate technical or legal topics into clear external messaging.
• Create and maintain a centralized library of approved talking points, FAQs and other materials.
• Lead crisis simulations and coordinate communications during incidents or crises.

Skills

Corporate communications

Issues management

Crisis communications

Reputation management

Stakeholder management

Writing skills

Senior leadership advisory

Project management

Cross-functional collaboration

Calm demeanor

Job description

Preply is seeking a Risk & Reputation Communications Manager to protect and strengthen our global reputation. You will own issues, response planning, and messaging across the business, products, and marketplace, ensuring fast, accurate communication with diverse audiences.

In this role you’ll build proactive systems, playbooks and a centralized library of approved materials, working with Legal, Trust & Safety, Customer Experience, Product, People and executive leadership to safeguard Preply’s