Global Reputation & Crisis Communications Leader - Hybrid

VMA Group; England; Hybrid; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Performance bonus

Hybrid working (4 days in office, 1 from home)

Highly flexible working options

Wide range of other benefits

Job summary

A global FMCG organization is seeking an experienced Head of Reputation Communications to lead crisis preparedness and manage reputational risks. This pivotal role involves advising senior leaders, shaping communication strategies, and collaborating across various departments. The ideal candidate should have significant experience in crisis communications and issues management, strong analytical skills, and the ability to communicate effectively. Benefits include performance bonuses and hybrid working arrangements.

Qualifications

• Significant experience in issues management, crisis communications, and reputational advisory.
• Strong understanding of UK media, consumer sentiment, and digital/social media landscapes.
• Exceptional written and verbal communication skills with the ability to distil complexity quickly.
• Highly analytical with hands-on experience using social listening and monitoring tools.
• Composed, resilient, and decisive under pressure.

Responsibilities

• Advise on positioning and messaging for sensitive topics.
• Partner with Legal, Marketing, HR, and Sustainability to assess potential issues.
• Monitor media and social sentiment to manage reputational risks.
• Shape crisis communication strategies and ensure consistent messaging.
• Deliver regular reputational landscape reports to senior leadership.

Skills

Issues management

Crisis communications

Reputational advisory

Analytical skills

Communication skills

Influencing

Collaboration

Tools

Social listening tools

Job description

A global FMCG organization is seeking an experienced Head of Reputation Communications to lead crisis preparedness and manage reputational risks. This pivotal role involves advising senior leaders, shaping communication strategies, and collaborating across various departments. The ideal candidate should have significant experience in crisis communications and issues management, strong analytical skills, and the ability to communicate effectively. Benefits include performance bonuses and hybrid working arrangements.