Global Relationship Director — Strategic Growth & Solutions

HSBC; England; On-site; GBP 90,000 - 180,000; Full time

Job summary

HSBC is seeking a Relationship Director to manage a portfolio of domestic and international clients, responsible for sales, service, risk and operational delivery. The role involves identifying customer needs and recommending suitable solutions to drive revenue and deepen client relationships.

You will build commercial credibility, work with product partners, and maintain HSBC’s standards in risk, regulatory, and financial crime controls while expanding the client base across geographies.

Qualifications

• Proven client-facing experience in financial services.
• Strong understanding of risk management, including credit analysis and financial crime risk.
• Excellent business acumen with international awareness and regulatory familiarity.
• Proven ability to identify customer needs and match to a broad range of products and services.

Responsibilities

• Develop a business growth strategy to identify prospects and expand the portfolio.
• Engage with clients as a strategic partner, building trust and mutually beneficial relationships.
• Collaborate with product partners to assess client needs and offer appropriate solutions.
• Deepen understanding of clients through credit and customer due diligence reviews.
• Drive revenue growth by adopting a solutions-focused approach and managing client lifecycle.

Skills

Client facing

Relationship management

Risk management

Credit analysis

Financial crime awareness

Strategic thinking

Commercial awareness

Regulatory knowledge

Job description

HSBC is seeking a Relationship Director to manage a portfolio of domestic and international clients, responsible for sales, service, risk and operational delivery. The role involves identifying customer needs and recommending suitable solutions to drive revenue and deepen client relationships.

You will build commercial credibility, work with product partners, and maintain HSBC’s standards in risk, regulatory, and financial crime controls while expanding the client base across geographies.