Global Real-time Trading Apps Support Engineer

CMC Markets; Greater London; On-site; GBP 60,000 - 75,000; Full time

Job summary

CMC Markets in London is seeking an experienced Trading Application Support Analyst on a 12-month FTC to join the IT Production team. You will provide hands-on support for mission-critical trading applications across web, mobile and API channels, in a follow-the-sun environment.

This is a hands‑on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business.

Qualifications

• 5+ years' experience in IT or application support.
• 2+ years working with Red Hat Linux and scripting.
• 2+ years supporting Java, .NET, Apache or IIS.

Responsibilities

• Providing 1st and 2nd line application support for trading platforms.
• Ensuring maximum availability and performance using a follow-the-sun support model.
• Monitoring live systems using Nagios, Splunk, AppDynamics, Geneos and bespoke platforms.
• Responding to alerts and incidents across production and non-production environments.
• Diagnosing issues, implementing fixes where appropriate and escalating to development teams when required.
• Working closely with global teams including Development, Infrastructure, DBA, Security, Business Operations and third-party vendors.
• Supporting releases, deployments and change activities in line with agreed processes.
• Contributing to improvements in monitoring, automation, documentation and support processes.
• Participating in DR and BCP testing.
• Taking part in a rotational shift pattern, including some weekend on-call support.

Tools

Red Hat Linux

Java

.NET

Apache

IIS

Windows Server

ITIL

FIX protocol

Job description

CMC Markets in London is seeking an experienced Trading Application Support Analyst on a 12-month FTC to join the IT Production team. You will provide hands-on support for mission-critical trading applications across web, mobile and API channels, in a follow-the-sun environment.

This is a hands‑on, high-impact role for someone who enjoys problem-solving, working at pace and collaborating with teams across the business.