Senior Application Support Engineer

Harrington Starr; Greater London; On-site; GBP 65,000 - 90,000; Full time

Job summary

Harrington Starr in London seeks an experienced Production Support Engineer to deliver 3rd line support for critical trading applications. You will troubleshoot issues across the stack, perform root-cause analysis, and assist with deployments, DR and BCP activities.

You will craft scripts and SQL to boost reliability and automation, collaborating with technology, product and client-facing teams to drive continuous improvement in the support function.

Responsibilities

• Provide 3rd line production and UAT support for critical trading applications
• Investigate complex issues across application, OS, database and network layers
• Perform detailed root cause analysis using logs, code and monitoring tools
• Support production deployments, configuration management, DR and BCP activities
• Develop scripts, SQL and application changes to improve reliability and automation
• Work closely with technology, product and client-facing teams
• Drive automation and continuous improvement across the support function
• Strong experience in production/application support within financial services
• Front-office or electronic trading application support experience
• Strong Linux and Windows administration knowledge
• Python, Bash, PowerShell, Perl or similar scripting experience
• Strong SQL/database experience, ideally SQL Server and MongoDB
• Strong understanding of networks, APIs and application integration
• FIX API experience
• Experience with Git and production deployments
• A genuine engineering mindset with strong problem-solving skills

Job description

London

Key responsibilities:

• Provide 3rd line production and UAT support for critical trading applications
• Investigate complex issues across application, OS, database and network layers
• Perform detailed root cause analysis using logs, code and monitoring tools
• Support production deployments, configuration management, DR and BCP activities
• Develop scripts, SQL and application changes to improve reliability and automation
• Work closely with technology, product and client-facing teams
• Drive automation and continuous improvement across the support function
• Strong experience in production/application support within financial services
• Front-office or electronic trading application support experience
• Strong Linux and Windows administration knowledge
• Python, Bash, PowerShell, Perl or similar scripting experience
• Strong SQL/database experience, ideally SQL Server and MongoDB
• Strong understanding of networks, APIs and application integration
• FIX API experience
• Experience with Git and production deployments
• A genuine engineering mindset with strong problem-solving skills