Global Project Quality Leader: Shape a Strategic Advantage

Hager Group; Shrewsbury; On-site; GBP 110,000 - 190,000; Full time

Job summary

Hager Group seeks a Global Project Business Quality Leader to build and lead a quality transformation across the complete project lifecycle. You will ensure that specification, engineering, configuration, manufacturing, installation and commissioning perform as one integrated solution in the customer environment.

Reporting to the Vice President Project Business, you will drive governance, risk management and quality metrics across functions and regions, strengthening trust and profitability

Qualifications

• University degree in Engineering, Quality Management or a related technical field.
• Significant experience in quality, engineering or operations leadership within an international, project-driven industrial environment.
• Strong exposure to complex electrical systems, engineered solutions, applications or comparable technical project businesses.
• A thorough understanding of system, solution and application quality, beyond individual product conformity.
• Proven experience in customer quality, field quality, complaints, critical escalations, warranty topics and Cost of Poor Quality.
• Sound knowledge of quality and risk management, certification processes and ISO 9001 and CE requirements.
• Practical experience with 8D, FMEA, root-cause analysis, Six Sigma or equivalent approaches.
• Experience defining quality governance, processes and performance indicators across functions and regions.
• Experience in electrical distribution, switchgear, panel building, system integration, infrastructure, EPC or comparable project environments would be particularly valuable.

Responsibilities

• Build a global Project Business Quality Model across the complete lifecycle from specification to after-sales.
• Strengthen quality at solution and application level, integrating requirements and preventing issues.
• Improve customer experience and field quality with robust investigations and actions.
• Reduce Cost of Poor Quality by identifying drivers and implementing preventive measures.
• Lead across R&D, Product Management, Operations, Supply Chain and Sales in an international matrix.

Skills

Quality leadership

Engineering leadership

Electrical systems

System quality

Cost of Poor Quality

8D/FMEA

Root cause analysis

Six Sigma

ISO 9001

CE requirements

Quality governance

Performance indicators

Building capability

International teams

Stakeholder influence

Data driven

Education

University degree in Engineering, Quality Management or related technical field

Job description

Hager Group seeks a Global Project Business Quality Leader to build and lead a quality transformation across the complete project lifecycle. You will ensure that specification, engineering, configuration, manufacturing, installation and commissioning perform as one integrated solution in the customer environment.

Reporting to the Vice President Project Business, you will drive governance, risk management and quality metrics across functions and regions, strengthening trust and profitability