Global Process Training Lead

RS UK & Ireland; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

RS UK & Ireland is seeking a Learning & Training Lead to design, deliver, and continuously improve learning for a global process transformation. You will own end-to-end training strategy, align with change management, and partner with SMEs, systems integrators, and Learning teams to ensure readiness and sustained business value.

The role focuses on enabling adoption across regions, delivering instructor-led, virtual, and e-learning content, and maintaining LMS activities with SAP.

Qualifications

• Bachelor’s degree or equivalent in Learning & Development, HR, Business Management, Organisational Development or related field.
• Proven qualification in L&D, Training, Change Management, or Instructional Design (e.g. CIPD Level 5/7, ATD, CPTD, Prosci) or demonstrable equivalent experience.
• Proven experience leading training workstreams within large-scale transformation programmes.
• Experience with SAP enabled transformations and associated business process change.
• Experience across complex environments involving multiple systems (e.g. ERP, data platforms, or supporting applications).
• Experience in learning administration with SAP LMS.
• Ability to translate complex technical and process changes into practical, user-focused learning solutions.
• Strong stakeholder management skills, with the ability to influence at all levels.
• Experience integrating training into broader change and adoption strategies.
• Excellent planning, organisation, and programme management capabilities.
• Experience supporting global, multi-country programme deployments, including coordination of training across different languages, cultures, and business units.
• Knowledge of organisational change management methodologies (e.g. Prosci, ADKAR) and their application within large-scale business transformation programmes.
• Experience within Supply Chain, Finance, Procurement, or Shared Services environments.

Responsibilities

• Lead the learning strategy for a global business process or workstream, ensuring employees are ready for new systems and ways of working before, during, and after go-live.
• Align learning activities with change management initiatives to drive user engagement, adoption, and business readiness.
• Learning Design & Development: Identify learning needs through impact assessments and stakeholder engagement.
• Learning Design & Development: Develop role-based learning programmes, training plans, and learning journeys that support programme objectives.
• Oversee the creation of high-quality learning content, including instructor-led training, virtual sessions, e-learning, simulations, and job aids.
• Create and maintain learning materials using digital learning tools and platforms.
• Learning Administration: Manage learning activities within the LMS, including learner assignments, learning paths, and training records.
• Upload, test, publish, and maintain learning content and assessments.
• Monitor training participation, completion rates, and learner engagement.
• Provide regular training reporting and performance updates.
• Training Delivery: Plan and coordinate global training delivery, including scheduling, logistics, resources, and stakeholder support.
• Enable SMEs through UAT and Train-the-Trainer programmes.
• Ensure training is delivered consistently across regions while meeting local needs.
• Stakeholder Management & Governance: Work closely with programme leaders, global process owners, system integrator, business integrator, and change teams to deliver training outcomes.
• Act as the primary contact for all training-related activities within the programme.
• Establish and maintain training standards, governance, and quality assurance processes.
• Track training effectiveness and adoption metrics, using insights to continuously improve learning solutions.
• Manage training risks, issues, and dependencies to ensure alignment with programme milestones.
• Support post-go-live learning, performance support, and knowledge transfer activities.
• Maintain and enhance learning content, knowledge repositories, and ongoing development pathways for different employee groups, including new starters, managers, and super users.
• Support the transition to business-as-usual learning and development processes.

Skills

Stakeholder management

Change management

Learning strategy

Global training delivery

Training needs analysis

UAT / Train-the-Trainer

Education

Bachelor’s degree in L&D/HR/related

Professional qualification in L&D or Instructional Design

Tools

SAP LMS

Job description

RS UK & Ireland is seeking a Learning & Training Lead to design, deliver, and continuously improve learning for a global process transformation. You will own end-to-end training strategy, align with change management, and partner with SMEs, systems integrators, and Learning teams to ensure readiness and sustained business value.

The role focuses on enabling adoption across regions, delivering instructor-led, virtual, and e-learning content, and maintaining LMS activities with SAP.