Learning Lead - 12 months fixed-term

RS UK & Ireland; Greater London; Hybrid; GBP 65,000 - 90,000; Full time

Job summary

RS UK & Ireland is seeking a Learning & Training Lead to design, deliver, and continuously improve learning for a global process transformation. You will own end-to-end training strategy, align with change management, and partner with SMEs, systems integrators, and Learning teams to ensure readiness and sustained business value.

The role focuses on enabling adoption across regions, delivering instructor-led, virtual, and e-learning content, and maintaining LMS activities with SAP.

Qualifications

• Bachelor’s degree or equivalent in Learning & Development, HR, Business Management, Organisational Development or related field.
• Proven qualification in L&D, Training, Change Management, or Instructional Design (e.g. CIPD Level 5/7, ATD, CPTD, Prosci) or demonstrable equivalent experience.
• Proven experience leading training workstreams within large-scale transformation programmes.
• Experience with SAP enabled transformations and associated business process change.
• Experience across complex environments involving multiple systems (e.g. ERP, data platforms, or supporting applications).
• Experience in learning administration with SAP LMS.
• Ability to translate complex technical and process changes into practical, user-focused learning solutions.
• Strong stakeholder management skills, with the ability to influence at all levels.
• Experience integrating training into broader change and adoption strategies.
• Excellent planning, organisation, and programme management capabilities.
• Experience supporting global, multi-country programme deployments, including coordination of training across different languages, cultures, and business units.
• Knowledge of organisational change management methodologies (e.g. Prosci, ADKAR) and their application within large-scale business transformation programmes.
• Experience within Supply Chain, Finance, Procurement, or Shared Services environments.

Responsibilities

• Lead the learning strategy for a global business process or workstream, ensuring employees are ready for new systems and ways of working before, during, and after go-live.
• Align learning activities with change management initiatives to drive user engagement, adoption, and business readiness.
• Learning Design & Development: Identify learning needs through impact assessments and stakeholder engagement.
• Learning Design & Development: Develop role-based learning programmes, training plans, and learning journeys that support programme objectives.
• Oversee the creation of high-quality learning content, including instructor-led training, virtual sessions, e-learning, simulations, and job aids.
• Create and maintain learning materials using digital learning tools and platforms.
• Learning Administration: Manage learning activities within the LMS, including learner assignments, learning paths, and training records.
• Upload, test, publish, and maintain learning content and assessments.
• Monitor training participation, completion rates, and learner engagement.
• Provide regular training reporting and performance updates.
• Training Delivery: Plan and coordinate global training delivery, including scheduling, logistics, resources, and stakeholder support.
• Enable SMEs through UAT and Train-the-Trainer programmes.
• Ensure training is delivered consistently across regions while meeting local needs.
• Stakeholder Management & Governance: Work closely with programme leaders, global process owners, system integrator, business integrator, and change teams to deliver training outcomes.
• Act as the primary contact for all training-related activities within the programme.
• Establish and maintain training standards, governance, and quality assurance processes.
• Track training effectiveness and adoption metrics, using insights to continuously improve learning solutions.
• Manage training risks, issues, and dependencies to ensure alignment with programme milestones.
• Support post-go-live learning, performance support, and knowledge transfer activities.
• Maintain and enhance learning content, knowledge repositories, and ongoing development pathways for different employee groups, including new starters, managers, and super users.
• Support the transition to business-as-usual learning and development processes.

Skills

Stakeholder management

Change management

Learning strategy

Global training delivery

Training needs analysis

UAT / Train-the-Trainer

Education

Bachelor’s degree in L&D/HR/related

Professional qualification in L&D or Instructional Design

Tools

SAP LMS

Job description

Location : This is a hybrid role, offering a combination of being able to work remotely and from our London, Manchester or Corby office.

Contract Type : 12 months fixed term

The Opportunity

This is an opportunity to fundamentally redesign our core distribution and finance processes, simplify operations, and modernise our enabling technology through our Process & Operational Excellence harmonisation programme. By being part of this transformation, you will have the opportunity to help shape the future of RS.

The Workstream/ Process Training Lead owns design, delivery, and continuous improvement of the end-to-end learning and training strategy for the global process – both hands-on or through other stakeholders. The role ensures that all impacted colleagues have the knowledge, skills, and confidence to adopt new processes and systems successfully, driving organisational readiness, user adoption, operational effectiveness, and sustained business value through go-live and beyond. Acting as the single point of accountability for process training, the role partners closely with Process Owners, Change teams, SMEs, System Integrators, and Learning teams to embed effective learning solutions that support both transformation objectives and long-term capability development.

The Process & Operational Excellence (P&OE) Portfolio is a multi-year, enterprise critical transformation and a core component of the RS Enterprise Roadmap over the next five years. It addresses inefficiencies created by fragmented processes, inconsistent data, and a complex legacy SAP ECC6 landscape. The objective is to deliver improved customer, supplier & colleague experience, increased productivity and scalability, enhanced resilience and management control across the Group.

What You Will Be Doing

• Lead the learning strategy for a global business process or workstream, ensuring employees are ready for new systems and ways of working before, during, and after go-live.
• Align learning activities with change management initiatives to drive user engagement, adoption, and business readiness.

Learning Design & Development

• Identify learning needs through impact assessments and stakeholder engagement.
• Develop role-based learning programmes, training plans, and learning journeys that support programme objectives.
• Oversee the creation of high-quality learning content, including instructor-led training, virtual sessions, e-learning, simulations, and job aids.
• Create and maintain learning materials using digital learning tools and platforms.

Learning Administration

• Manage learning activities within the Learning Management System (LMS), including learner assignments, learning paths, and training records.
• Upload, test, publish, and maintain learning content and assessments.
• Monitor training participation, completion rates, and learner engagement.
• Provide regular training reporting and performance updates.

Training Delivery

• Plan and coordinate global training delivery, including scheduling, logistics, resources, and stakeholder support.
• Enable Subject Matter Experts (SMEs) through User Acceptance Testing (UAT) and Train-the-Trainer programmes.
• Ensure training is delivered consistently across regions while meeting local needs.

Stakeholder Management & Governance

• Work closely with programme leaders, global process owners, system integrator, business integrator, and change teams to deliver successful training outcomes.
• Act as the primary contact for all training-related activities within the programme.
• Establish and maintain training standards, governance, and quality assurance processes.
• Track training effectiveness and adoption metrics, using insights to continuously improve learning solutions.
• Manage training risks, issues, and dependencies to ensure alignment with programme milestones.
• Support post-go-live learning, performance support, and knowledge transfer activities.
• Maintain and enhance learning content, knowledge repositories, and ongoing development pathways for different employee groups, including new starters, managers, and super users.
• Support the transition to business-as-usual learning and development processes.

What You’ll Bring

• Bachelor's degree (or equivalent professional qualification/experience) in Learning & Development, Human Resources, Business Management, Organisational Development, Education, or a related discipline.
• Recognised professional qualification in Learning & Development, Training, Change Management, or Instructional Design (e.g. CIPD Level 5/7, ATD, CPTD, Prosci, or equivalent) or demonstrable equivalent experience leading learning delivery within large-scale transformation programmes.
• Proven experience leading training or learning workstreams within large-scale transformation programmes.
• Strong experience with SAP enabled transformations and associated business process change.
• Experience working across complex environments involving multiple systems (e.g. ERP, data platforms, or supporting applications).
• Experience in learning administration with SAP LMS.
• Ability to translate complex technical and process changes into practical, user-focused learning solutions.
• Strong stakeholder management skills, with the ability to influence at all levels.
• Experience integrating training into broader change and adoption strategies.
• Excellent planning, organisation, and programme management capabilities.
• Experience supporting global, multi-country programme deployments, including coordination of training across different languages, cultures, and business units.
• Knowledge of organisational change management methodologies (e.g. Prosci, ADKAR) and their application within large-scale business transformation programmes.
• Experience within Supply Chain, Finance, Procurement, or Shared Services environments.

We Are RS

At RS, we are making amazing happen for a better world.

As a global product and service solutions provider, we help industrial customers operate more efficiently and sustainably. Operating in 33 markets, we support around one million customers worldwide with more than 875,000 stocked products, access to over five million additional products, and a range of service solutions designed to help businesses thrive.

What sets us apart is our people. More than 8,500 colleagues around the world bring technical expertise, digital innovation, and a customer first mindset to everything we do. Guided by our values - We are one team, We deliver brilliantly, We do the right thing, and We make every day better, we're creating an environment where our people can grow, contribute and make a meaningful impact.

Join us and help make amazing happen.

Rewards

Our Reward Strategy Philosophy is designed to offer market competitive base salaries and provide all of our people the opportunity to participate in a short-term incentive, enabling them to share in the success of the Company.

Our total reward package is more than just the cash; our recognition and benefit offering provide the opportunity for us to recognise, reward and enable the wellbeing of our people at all stages of their journey with RS. Our rewards and benefits vary by country, but include:

• Financial - pension/retirement; life assurance; salary finance (payroll deduction loan scheme)
• Wellbeing - medical plans; health screening; critical illness; disability insurance; holiday / paid time off; employee assistance programme; discounted gym/health club membership
• Lifestyle - transportation assistance schemes (e.g., cycle to work, travel loans, car leasing); onsite catering/lunch vouchers; retail discounts
• Spotlight - our global recognition programme provides a platform to highlight and recognise people role modelling our values

Ready to Make Amazing Happen?

Join over 8,500 colleagues and help us shape the future of our industry. Whoever you are, wherever you are - it all starts here.