Global People Operations Manager

JR United Kingdom; City Of London; Hybrid; GBP 70,000 - 120,000; Full time

Job summary

A leading company in the B2B software sector seeks a strategic Global People Operations Manager to enhance its people practices and ensure a unified employee experience globally. You will play a key role in scaling the company through acquisitions, designing scalable processes, and delivering strategic insights to executive leadership.

Benefits

Autonomy and flexibility

Opportunity to lead strategic projects

Integration into a cohesive culture

Qualifications

• 5-10 years of experience in People Operations or HR roles within companies of 100+ employees.
• Proven experience with OKRs, budgeting, salary benchmarking, and managing operational complexity across borders.
• Familiarity with HR practices in the UK, EU, and/or US markets.

Responsibilities

• Shape People Operations across all locations, covering compensation, benefits, engagement, and performance.
• Design and roll out scalable processes for OKRs, workforce planning, budgeting, and salary benchmarking.
• Deliver people analytics, KPIs, and workforce insights to leadership and the executive team.

Skills

Analytical mindset

Communication

Stakeholder management

Education

CIPD Level 5 or higher

Job description

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Global People Operations Manager, London (City of London)

Client: Shop Circle

Location: London (City of London), United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

16.06.2025

Expiry Date:

31.07.2025

Job Description:

Location: UK-based (Hybrid, with occasional international travel)

Funding: $150M+ from top international investors

Team Size: 300 globally

Customers: 120,000+ merchants worldwide

Build the Future of People Operations in a Global SaaS Company

At Shop Circle, we’re redefining the future of commerce. As one of the world’s leading B2B software providers, we empower the next generation of online businesses with best-in-class SaaS solutions. With $150M+ in funding and a global team of 300+ across 5 countries, we’re scaling fast and building a category-defining company at the intersection of B2B and software.

We’re looking for a strategic and hands-on Global People Operations Manager to build the systems, structure, and insights that will power our next phase of growth. As we scale through acquisitions, your work will be essential in harmonizing our people practices and delivering a unified employee experience across all locations.

What You’ll Do

Operational Leadership

• Shape People Operations across all locations, covering compensation, benefits, engagement, and performance.
• Design and roll out scalable processes for OKRs, workforce planning, budgeting, and salary benchmarking.

Compliance & Integration

• Partner with Finance and Legal to ensure payroll, employment law, and compliance across 5+ countries.
• Support integration of acquired companies by standardizing people processes and ensuring smooth transitions.

Strategic Enablement

• Deliver people analytics, KPIs, and workforce insights to leadership and the executive team.
• Build frameworks and tools that support a consistent, high-quality employee experience across borders.
• Drive group-wide People initiatives with occasional international travel.
• Contribute to building our global People roadmap in collaboration with senior leadership.

What We’re Looking For

• CIPD Level 5 or higher
• Strong analytical mindset; confident working with data, KPIs, and workforce metrics
• 5-10 years of experience in People Operations or HR roles within companies of 100+ employees
• Proven experience with OKRs, budgeting, salary benchmarking, and managing operational complexity across borders
• Experience supporting M&A integration or harmonizing people practices post-acquisition is a strong plus
• Familiarity with HR practices in the UK, EU, and/or US markets
• Comfortable in fast-paced environments, balancing strategy and execution
• Based in the UK with flexibility to travel
• Excellent communication and stakeholder management skills

Why Join Shop Circle

• Shape the future of People Operations in a global, fast-scaling software company
• Join a purpose-driven team backed by leading investors and driven by innovation
• Play a pivotal role in integrating newly acquired companies into a cohesive culture and operating model
• Enjoy autonomy, flexibility, and the chance to define and lead strategic projects at the executive level