Operations Manager– UK Grocery Retail Startup

JR United Kingdom; City Of London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A UK Grocery Retail Startup is seeking an Operations Manager to oversee operations across their retail footprint in Central London. The ideal candidate will be experienced in store operations, possess strong process design skills, and thrive in a dynamic startup environment. You will manage store launches, inventory, and compliance to ensure operational excellence as the company grows.

Qualifications

• Proven experience in store operations or supply chain management, ideally in retail or startup environments.
• Strong ability to design and implement scalable operational processes.
• Comfortable in fast-paced, hands-on environments.

Responsibilities

• Lead operational setup for new store openings.
• Build and refine operational processes for long-term scale.
• Coordinate with tech teams to ensure system functionality.

Skills

Inventory Management

Supply Chain Management

Team Leadership

Process Design

Job description

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Operations Manager– UK Grocery Retail Startup, london (city of london)

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Client:

Mount Venture Capital Fund

Location:

london (city of london), United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

4

Posted:

16.06.2025

Expiry Date:

31.07.2025

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Job Description:

Operations Manager – UK Grocery Retail Startup

Location: Central London

Position Type: Full-Time.

Reporting to: CEO

Start Date: Immediate preferred

About us:

We are a group of start up and retail experts, launching a new grocery concept in the UK. We are ambitious, dynamic and on a mission to create something exciting and unique.

We're fast-moving, so flexibility, ownership, and a willingness to jump in wherever needed are key. You'll be joining a team where no job is too small or too big, and speed matters. If you're motivated by building from scratch, driving impact, and growing with a company, we'd love to meet you.

About the role:

We’re looking for an experienced Operations Manager to take full ownership of operations across our growing retail footprint. This role requires someone who can be hands-on when needed but also structured and process-driven enough to lay the foundation for sustainable growth. You’ll be responsible for ensuring our operations are efficient, scalable, and always customer ready.

Key Responsibilities

• Store Launch & Operations: Lead operational setup for new store openings — from layout planning to stock arrival and tech implementation.
• Process Design & Implementation: Build and refine end-to-end operational processes that support long-term scale. Work closely with the tech team to ensure business processes are supported by tech as much as possible.
• Inventory & Supply Chain: Work cross-functionally to ensure inventory is moving as planned, shelves are stocked, and back-of-house systems are functioning smoothly.
• Tech & Systems Management: Coordinate with the tech team to ensure the day-to-day functioning of in-store tech and payment systems, ensuring minimal downtime.
• Health & Safety Compliance: Set and maintain health and safety standards in line with regulations.
• Team Onboarding & Training: Support training and onboarding of store staff, including process documentation and best practices.
• Travel: Regular travel required between store locations, especially during launch and setup periods.
• 3PL Coordination: Oversee/collaborate with third-party logistics partners as needed.
• Manage metrics and KPIs around store productivity, shrinkage, and stock availability (in collaboration with commercial).

What We’re Looking For

• Proven experience in store operations and/or supply chain management — ideally in retail, FMCG, or startup environments.
• Strong ability to design and implement scalable operational processes.
• Comfortable working in fast-paced, hands-on environments where roles may stretch beyond their title.
• Willingness to travel frequently and be on-site as needed.