Global People Operations Manager

Shop Circle; Greater London; Hybrid; GBP 70,000 - 75,000; Full time

Job summary

A leading global SaaS company is seeking a Global People Operations Manager to enhance their people practices and employee experience. This role involves operational leadership, compliance, and strategic enablement across multiple countries, contributing significantly to the company's growth.

Benefits

Autonomy

Flexibility

Opportunity to lead strategic projects

Qualifications

• 5-10 years of experience in People Operations or HR roles.
• Experience with OKRs, budgeting, and salary benchmarking.

Responsibilities

• Shape People Operations across all locations.
• Partner with Finance and Legal for compliance across countries.
• Deliver people analytics and KPIs to leadership.

Skills

Analytical mindset

Communication

Stakeholder management

Education

CIPD Level 5 or higher

Job description

Direct message the job poster from Shop Circle

Location: UK-based (Hybrid, with occasional international travel)

Funding: $150M+ from top international investors

Team Size: 300 globally

Customers: 120,000+ merchants worldwide

Build the Future of People Operations in a Global SaaS Company

At Shop Circle, we’re redefining the future of commerce. As one of the world’s leading B2B software providers, we empower the next generation of online businesses with best-in-class SaaS solutions. With $150M+ in funding and a global team of 300+ across 5 countries, we’re scaling fast and building a category-defining company at the intersection of B2B and software.

We’re looking for a strategic and hands-on Global People Operations Manager to build the systems, structure, and insights that will power our next phase of growth. As we scale through acquisitions, your work will be essential in harmonizing our people practices and delivering a unified employee experience across all locations.

What You’ll Do

Operational Leadership

• Shape People Operations across all locations, covering compensation, benefits, engagement, and performance.
• Design and roll out scalable processes for OKRs, workforce planning, budgeting, and salary benchmarking.

Compliance & Integration

• Partner with Finance and Legal to ensure payroll, employment law, and compliance across 5+ countries.
• Support integration of acquired companies by standardizing people processes and ensuring smooth transitions.

Strategic Enablement

• Deliver people analytics, KPIs, and workforce insights to leadership and the executive team.
• Build frameworks and tools that support a consistent, high-quality employee experience across borders.
• Drive group-wide People initiatives with occasional international travel.
• Contribute to building our global People roadmap in collaboration with senior leadership.

What We’re Looking For

• CIPD Level 5 or higher
• Strong analytical mindset; confident working with data, KPIs, and workforce metrics
• 5-10 years of experience in People Operations or HR roles within companies of 100+ employees
• Proven experience with OKRs, budgeting, salary benchmarking, and managing operational complexity across borders
• Experience supporting M&A integration or harmonizing people practices post-acquisition is a strong plus
• Familiarity with HR practices in the UK, EU, and/or US markets
• Comfortable in fast-paced environments, balancing strategy and execution
• Based in the UK with flexibility to travel
• Excellent communication and stakeholder management skills

Why Join Shop Circle

• Shape the future of People Operations in a global, fast-scaling software company
• Join a purpose-driven team backed by leading investors and driven by innovation
• Play a pivotal role in integrating newly acquired companies into a cohesive culture and operating model
• Enjoy autonomy, flexibility, and the chance to define and lead strategic projects at the executive level

Ready to make an impact?

Apply now and join us on the journey!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Human Resources

• Industries

  Software Development

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