Global People Operations Lead

Checkout.com; Greater London; Híbrido; GBP 90.000 - 115.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hybrid work model

Descripción de la vacante

Checkout.com, a leading global fintech, is seeking a proactive Global People Operations Manager to shape the future of People Operations. This role sits at the centre of our global function, partnering with regional leaders to deliver scalable, compliant employee experiences.

You’ll drive AI adoption, lead global audits and business continuity planning, govern access and policy governance on People platforms, and advance automation to reduce friction.

Formación

• Experience in People Operations within a fast-paced, global or regulated environment.
• Practical knowledge of governance, risk management, data privacy and access control principles.
• Strong analytical skills using metrics to drive continuous improvement.

Responsabilidades

• Champion an AI-first and automation-first approach to People Operations, embedding scalable, efficient ways of working that improve both the employee and People team experience.
• Lead People Business Continuity Planning (BCP), ensuring robust plans are in place to support critical People operations during business disruption.
• Own the end-to-end audit process for the People function, partnering with internal and external auditors, coordinating evidence, tracking actions and ensuring timely remediation.
• Govern access management across People Technology platforms. Maintain a least-privilege approach through regular access reviews and approval processes.
• Represent relevant Checkout entities within quarterly Risk Committee meetings, preparing accurate reporting, risk assessments and supporting documentation for Board review.
• Partner with Regional People Directors to operationalise changes arising from employment law or regulatory updates, ensuring systems and processes remain aligned while compliance ownership remains within the regions.
• Own the ongoing development of the People Service Desk (JSM), using operational data and employee insights to improve service delivery, reduce friction and increase self-service.
• Partner with People Leadership and People Technology to maintain a balanced roadmap, ensuring initiatives are delivered while continually identifying opportunities to leverage automation and emerging technologies.

Conocimientos

People Operations

Governance & compliance

UK employment law

Data analytics

Stakeholder management

Automation & AI

Operational excellence

Herramientas

Jira Service Management

Descripción del empleo

Checkout.com, a leading global fintech, is seeking a proactive Global People Operations Manager to shape the future of People Operations. This role sits at the centre of our global function, partnering with regional leaders to deliver scalable, compliant employee experiences.

You’ll drive AI adoption, lead global audits and business continuity planning, govern access and policy governance on People platforms, and advance automation to reduce friction.