Global Partnerships & Service Ecosystem Manager

Jingdong International Middle East FZE; Greater London; Presencial; GBP 90 000 - 130 000; Tempo integral

Resumo da oferta

JD.com is expanding its cross-border marketplace and invites a strategic partnerships lead to drive the service provider ecosystem. You will identify, onboard, and manage partners across fulfillment, logistics, tax, and listing operations, ensuring scalable, high-quality collaboration.

You will partner with Product, Operations, and Seller teams to tailor offerings, measure performance, and accelerate adoption across multiple markets.

Qualificações

• Experience in e-commerce, cross-border marketplace, or platform ecosystem roles, with a focus on partnerships or business development.

Responsabilidades

• Own the strategy and development of the service provider ecosystem across the cross-border marketplace.
• Identify, evaluate, and onboard strategic service partners across fulfillment, logistics, tax, listing, and related domains.
• Define partnership frameworks, including onboarding standards, performance management, and scaling mechanisms.
• Build and manage long-term relationships with service providers, driving alignment on service quality, performance, and growth objectives.
• Work closely with Product teams to integrate partner capabilities into platform tools, workflows, and seller journeys.
• Collaborate with Seller, Category, and Operations teams to align service offerings with seller needs and business priorities.
• Establish performance metrics and governance models to ensure service quality, reliability, and scalability.
• Drive adoption of service provider solutions among sellers, improving onboarding efficiency and operational outcomes.
• Identify ecosystem gaps and introduce new capabilities to support marketplace expansion and cross-border complexity.

Conhecimentos

Partnerships

Business development

Cross-border expertise

Stakeholder management

Negotiation

Analytical mindset

Descrição da oferta de emprego

JD.com is expanding its cross-border marketplace and invites a strategic partnerships lead to drive the service provider ecosystem. You will identify, onboard, and manage partners across fulfillment, logistics, tax, and listing operations, ensuring scalable, high-quality collaboration.

You will partner with Product, Operations, and Seller teams to tailor offerings, measure performance, and accelerate adoption across multiple markets.