Global Onboarding Transformation Lead

Puma Energy; Greater London; On-site; GBP 90,000 - 130,000; Full time

Job summary

Trafigura is building a new global Counterparty Onboarding function and seeks a proven transformation lead to own the programme from design to live adoption. You will collaborate with Compliance, Credit, Treasury, Legal and IT, reporting to the Divisional Head of Oil.

The role involves shaping the change, defining processes, and ensuring delivery across global teams. Key responsibilities include governing the roadmap, managing communications, and embedding new operating models.

Qualifications

• 5+ years delivering business change or transformation, including in trading, commodities, banking or financial services.
• End-to-end ownership of at least one change initiative, from design through implementation to handover into business-as-usual.
• Strong process documentation skills, including current- and future-state maps, SOPs and process flows.
• Experience defining business requirements and working directly with technical teams and external vendors.
• Experience using operational metrics to measure the impact of change.

Responsibilities

• Design and shape Develop and oversee delivery of the change programme with the global lead, setting the roles and structure, workflows, milestones, sequencing and dependencies.
• Turn vision into reality through process maps, role definitions and system requirements.
• Own the communications plan across all stakeholder groups.
• Deliver and embed Drive the phased roadmap, from organisational restructure to streamlined processes, automation and aligned data ownership.
• Define scope and success criteria for each tranche.
• Run design, build, UAT and rollout with IT support through to real adoption, not just sign-off.
• Bring order to in-flight initiatives, consolidating duplicate effort around the target operating model.
• Make sure technology follows process design.
• You'll evaluate tooling against the target operating model before any spend is committed.
• Drive project execution, with IT owning technical requirements and delivery, the global head owning business acceptance and the P&C lead owning the collaboration and acceptance against MVP.
• Improve and report Build a feedback loop that turns live cases and post-implementation reviews into updated SOPs and system configuration.
• Define and track KPIs (cycle time, STP rate, SLA adherence, escalation volumes) and use them to drive the next round of improvements.
• Support the Onboarding Steering Committee with delivery, benefits and risk reporting, and help prepare SteerCo recommendations and papers.

Skills

Business change leadership

Stakeholder management

Process design

Requirements gathering

Project governance

Tools

PRINCE2

PMP

Agile/Scrum

Lean Six Sigma

Job description

Trafigura is building a new global Counterparty Onboarding function and seeks a proven transformation lead to own the programme from design to live adoption. You will collaborate with Compliance, Credit, Treasury, Legal and IT, reporting to the Divisional Head of Oil.

The role involves shaping the change, defining processes, and ensuring delivery across global teams. Key responsibilities include governing the roadmap, managing communications, and embedding new operating models.