Global Office Concierge & Facilities Lead

DRW; Greater London; On-site; GBP 23,000 - 29,000; Full time

Job summary

DRW is a diversified trading firm seeking a Receptionist to join the Global Workplace team at our London office. You’ll provide day-to-day reception support, handle maintenance and food-service tasks, and act as the first point of contact for facilities issues.

With prior administrative experience, you’ll coordinate onboarding, assist with IT and purchasing, manage lunch orders, and support events. A proactive, discreet team player is essential for this role.

Qualifications

• Previous administrative support experience required.
• Strong written and verbal communication skills are essential.
• Excellent organizational skills with strong attention to detail.
• Proven ability to multitask, prioritize and manage multiple inputs.
• High proficiency with Microsoft Outlook; experience with Excel, Word and PowerPoint.

Responsibilities

• Day to day support for all reception, maintenance and food service for all DRW floors
• Onsite contact to assist with purchasing and IT needs for receiving in the swing space and with any building needs on this floor
• Bi-weekly food orders for all on-site employees including raising delivery and parking permits, stock control of all food
• Ongoing management of Just Eat for Business account, management of daily lunch email and maintenance of the kitchen when housekeeper is not present
• New joiner administration: print new building passes, office tour for all floors, lunch account set up email pre-joining
• Maintenance of conference rooms over multiple floors
• Answer phone and divert calls
• Assist with office activities, events and other business needs as assigned
• Serve as first point of contact for all facilities related issues
• Aid with DRW emergency response team organization and training
• Assist with office supply ordering
• Provides back up to Office Coordinators on all floors
• Other tasks as required

Skills

Administrative support

Multitasking

MS Office

Communication

Customer service

Discretion

Organizational skills

Job description

DRW is a diversified trading firm seeking a Receptionist to join the Global Workplace team at our London office. You’ll provide day-to-day reception support, handle maintenance and food-service tasks, and act as the first point of contact for facilities issues.

With prior administrative experience, you’ll coordinate onboarding, assist with IT and purchasing, manage lunch orders, and support events. A proactive, discreet team player is essential for this role.