Global Network Operations Analyst

Visa; Basingstoke; On-site; GBP 30,000 - 45,000; Full time

Job summary

A leading payments technology company is seeking an Associate Network Analyst in Basingstoke. The role involves monitoring network issues and adhering to incident management processes. Candidates should have a Bachelor's degree or relevant experience, coupled with analytical and communication skills. Understanding of Cisco and Juniper devices is necessary, along with familiarity with ServiceNow. This is an on-site position requiring effective collaboration and constant prioritization of tasks.

Qualifications

• Bachelor's degree or 3+ years of relevant work experience are required.
• You should have a basic understanding of routers, switches, firewalls, and cloud technology.
• Knowledge of ServiceNow or similar systems is preferred.

Responsibilities

• Communicate effectively during the incident management process.
• Follow documented support procedures and manage issues to resolution.
• Track and resolve incident tickets in the management system.

Skills

Analytical mindset

Time management

Communication skills

Attention to details

Education

Bachelor's degree or 3+ years of relevant work experience

Tools

ServiceNow

Cisco devices

Juniper Networks devices

Job description

A leading payments technology company is seeking an Associate Network Analyst in Basingstoke. The role involves monitoring network issues and adhering to incident management processes. Candidates should have a Bachelor's degree or relevant experience, coupled with analytical and communication skills. Understanding of Cisco and Juniper devices is necessary, along with familiarity with ServiceNow. This is an on-site position requiring effective collaboration and constant prioritization of tasks.