Global Luxury Retail Operations Lead

Luca Faloni; Greater London; On-site; GBP 70,000 - 90,000; Full time

Benefits offered by this job

Career progression

International exposure

Paid time off

Employee discount

Job summary

LUCA FALONI is a luxury menswear brand expanding internationally. The Retail Operations Manager will partner with the Head of Retail to strengthen store operations, inventory controls and compliance while supporting new store openings across international markets.

This high-impact role focuses on building scalable processes, improving efficiency, and delivering exceptional customer experiences across a growing luxury retail network.

Qualifications

• Experience in retail operations and multi-site management.
• Ability to manage multiple projects and deliver on schedule.
• Experience with new store openings.
• Strong analytical skills and data-driven decisions.
• Excellent organizational and project management skills.
• Advanced digital proficiency with retail systems and reporting tools.

Responsibilities

• Continuously improve retail operational standards across the store network.
• Oversee store openings and international expansion readiness.
• Analyse performance data and drive efficiency and profitability.
• Partner with the Head of Retail and cross-functional teams to deliver initiatives.

Skills

Retail operations

Multi-site management

Data-driven decisions

Project management

Retail systems

Stakeholder management

Tools

Retail systems

Reporting tools

Job description

LUCA FALONI is a luxury menswear brand expanding internationally. The Retail Operations Manager will partner with the Head of Retail to strengthen store operations, inventory controls and compliance while supporting new store openings across international markets.

This high-impact role focuses on building scalable processes, improving efficiency, and delivering exceptional customer experiences across a growing luxury retail network.