Global Loyalty Strategy & Proposition Lead

Undisclosed; Greater London; Hybrid; GBP 184,500 - 230,625; Full time

Job summary

A leading consulting firm in London seeks a Head of Loyalty Strategy and Proposition. This role involves defining and leading the strategic direction of the loyalty programme. Responsibilities include shaping multi-year roadmaps, managing partnerships, and collaborating with international teams. Candidates should have proven experience at a senior level in consultancy, with strong skills in loyalty strategy and insight-driven decision-making. The position offers a hybrid working model with a salary of £1000 - £1250 per day.

Responsibilities

• Define and lead the strategic direction of the loyalty programme.
• Own the loyalty roadmap with a focus on customer value and commercial effectiveness.
• Lead the development of loyalty propositions across multiple channels and partnerships.
• Collaborate with international markets to shape the global strategy.
• Shape digital product direction and personalisation.

Skills

Proven experience at Senior Manager or Director level in consultancy

Strong loyalty & proposition leadership

Customer centric & insight driven mindset

Outstanding strategic thinking & prioritisation

Commercial acumen

Exceptional storytelling & communication

Partner strategy & ecosystem development

Cross functional leadership

Digital & product fluency

Brand passion

Job description

A leading consulting firm in London seeks a Head of Loyalty Strategy and Proposition. This role involves defining and leading the strategic direction of the loyalty programme. Responsibilities include shaping multi-year roadmaps, managing partnerships, and collaborating with international teams. Candidates should have proven experience at a senior level in consultancy, with strong skills in loyalty strategy and insight-driven decision-making. The position offers a hybrid working model with a salary of £1000 - £1250 per day.