Global IT Workplace Champion — M365, Endpoints & Security

Mettler-Toledo International, Inc; Royston; On-site; GBP 42,000 - 64,000; Full time

Benefits offered by this job

Comprehensive benefits

Annual bonus scheme

25 days annual leave + bank holidays

Strong Work-Life Balance

Global Exposure

Inclusive Culture

Career Progression

Job summary

Mettler-Toledo International, Inc is seeking an IT Workplace Specialist to maintain a secure, modern digital workspace across endpoints and collaboration tools. You will manage Microsoft 365, Intune, and Windows devices, provide Tier 2–3 support, and contribute to local/global IT projects with occasional travel.

The role emphasizes improving the digital employee experience, documenting IT environments, and collaborating with UK sites and global teams.

Qualifications

• Experience in IT department or as an IT consultant.
• Proficiency with Microsoft 365 services (Teams, SharePoint, security).
• Strong knowledge of Intune and SCCM or other endpoint management.
• Solid understanding of Windows OS, networks, security, and patching; experience with ITSM/help desk.
• Strong customer focus and excellent communication.
• Collaborative, technically proficient with strong communication skills.

Responsibilities

• Deploy, maintain and support endpoints and client software using Intune and AutoPilot.
• Set up workspaces and configure IT equipment, including conference room AV systems.
• Provide Tier 2–3 user support; troubleshoot hardware, software, telephony and workstation issues.
• Improve digital employee experience; manage collaboration tools, AI adoption and user training.
• Document IT environment and publish clear user-facing documentation.
• Coordinate with vendors on procurement and lifecycle management of hardware and software.
• Maintain workplace infrastructure: network devices, printers, firmware/software upgrades.
• Support IT projects and pilots; gather requirements and assist global/local rollouts.
• Monitor Tenable and remediate vulnerabilities on client devices and servers; act as site IT first responder.

Skills

IT department experience

M365 administration

Intune & SCCM

Windows OS security

IT service management

Customer service

Communication skills

Tools

Intune

AutoPilot

Tenable

Teams

SharePoint

Job description

Mettler-Toledo International, Inc is seeking an IT Workplace Specialist to maintain a secure, modern digital workspace across endpoints and collaboration tools. You will manage Microsoft 365, Intune, and Windows devices, provide Tier 2–3 support, and contribute to local/global IT projects with occasional travel.

The role emphasizes improving the digital employee experience, documenting IT environments, and collaborating with UK sites and global teams.