Global IT & SaaS Support Engineer

Sensor Tower; Greater London; Hybrid; GBP 42,000 - 60,000; Full time

Job summary

Sensor Tower, a leading digital intelligence platform, is seeking a Business Technology Support Engineer to manage day-to-day IT tools and facilities for its global staff in Greater London. You will support a SaaS-driven environment, maintain systems, manage SaaS applications and licensing, and ensure secure, compliant operations.

You are service-oriented, self-starting, and enjoy solving problems in a fast-paced SaaS company.

Qualifications

• Experience with corporate IT, info security and SOC II concepts.
• Vendor reviews and process improvements experience.
• Experience provisioning and deprovisioning employees.

Responsibilities

• Develop and interpret IT policies for corporate IT and SOC II compliance.
• Review vendors and drive process improvements.
• Purchase and coordinate IT equipment and maintain asset inventory.
• Maintain SaaS applications and licensing.
• Collaborate with technical leads to ensure security controls.
• Coordinate project activities by reviewing project plans.
• Train users on IT systems and provide technical support.
• Assist with employee provisioning and deprovisioning.

Skills

Mac OS knowledge

Windows OS knowledge

Scripting languages

Organizational skills

Communication skills

Training users

Provisioning/deprovisioning

Tools

GSuite

Cloud automation

MDM

SaaS tools

Software installation

Hardware setup

Printers and network equipment

Job description

Sensor Tower, a leading digital intelligence platform, is seeking a Business Technology Support Engineer to manage day-to-day IT tools and facilities for its global staff in Greater London. You will support a SaaS-driven environment, maintain systems, manage SaaS applications and licensing, and ensure secure, compliant operations.

You are service-oriented, self-starting, and enjoy solving problems in a fast-paced SaaS company.