Global IT Administrator — Secure Tech for Impact

Hope for Justice and Slave-Free Alliance; Manchester; Hybrid; GBP 27,000 - 33,000; Full time

Benefits offered by this job

28 days annual leave

Marriage Leave

Birthday Day

Pension contributions

Sick pay

Enhanced maternity and paternity pay

Employee Discounts

Employee Assistance Programme

Professional development

Hybrid working

Job summary

Hope for Justice and Slave-Free Alliance, based in Manchester, seeks an IT Administrator to join the Global IT team, ensuring reliable, secure, and responsive technology support. The role is hybrid, primarily at our Head Office in the UK with occasional travel to Manchester as required.

You will manage hardware/software, Microsoft 365, networks and cybersecurity, and contribute to global IT projects while coaching staff and supporting new starters.

Qualifications

• Experience in IT support with strong problem-solving and customer service.
• Experience with Microsoft 365, Windows, and basic networking is essential.
• Ability to provide in-person and remote support to a global user base.

Responsibilities

• IT Support & Service Delivery: provide first line tech support for hardware, software, network and system issues.
• Support local and remote users, troubleshoot issues, and onboard new staff.
• Administer Microsoft 365 and other cloud services; maintain IT assets.
• Maintain asset inventory and assist global IT with tool rollouts.
• Ensure security updates, patches, and antivirus across systems.

Skills

IT support

Customer service

Problem solving

Tools

Microsoft 365

Windows environments

Networking basics

Job description

Hope for Justice and Slave-Free Alliance, based in Manchester, seeks an IT Administrator to join the Global IT team, ensuring reliable, secure, and responsive technology support. The role is hybrid, primarily at our Head Office in the UK with occasional travel to Manchester as required.

You will manage hardware/software, Microsoft 365, networks and cybersecurity, and contribute to global IT projects while coaching staff and supporting new starters.