IT Administrator

Express Solicitors; Wythenshawe; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

On-site office

23 days holiday

Birthday holiday

Private medical insurance

Annual flu jab

Employee Assistance Programme

Onsite gym

Team sports

Social department budget

Job summary

Express Solicitors is recruiting an IT Administrator to support the IT team with user provisioning, portal account maintenance, license coordination and asset management. The role offers exposure to a fast-paced law firm environment and opportunities to develop IT skills within a growing practice.

Ideal candidates have GCSEs in Maths/IT/English, strong MS Office experience, and excellent communication. The position runs 8:30–17:30 Mon‑Thu and 8:30–17:00 Fri, with onsite work at Manchester

Qualifications

• GCSE Maths, IT and English at Grade C or above (or international equivalent).
• Significant exposure to Microsoft Office suite - Excel, Word, Outlook, and PowerPoint.
• Strong numerical and Administration skills.
• Attention to detail, and ability to work accurately.
• Good communication skills, both written and verbal.
• Flexible attitude - ability to prioritise and adapt to changing priorities.
• Resilient and able to work under pressure.
• Willingness to learn.
• Confident on the telephone.
• Ability to work in a fast-paced environment.

Responsibilities

• Creating / modifying / removing users on our internal IT systems.
• Maintaining external portal accounts with policy enforcement.
• Coordinating licence procurement and assignment.
• Maintaining the IT Asset Database and assigning equipment to staff via a dedicated system.
• Assisting the Technician team, as and when required.
• Other ad hoc duties as required.

Skills

GCSEs/Maths/IT

MS Office Suite

Numerical skills

Attention to detail

Communication (written and verbal)

Telephone confidence

Under pressure

Education

GCSEs grade C or above

IT/Administration interest

Tools

MS Office

Job description

Job Title: IT Administrator

Location: Sharston, Manchester M22 4SN

Salary: £26,500 per annum

Job type: Full Time, Permanent

About Us:

Established in 2000, Express Solicitors is an award‑winning, no win no fee law firm specialising exclusively in personal injury claims. Headquartered in Manchester, we support clients nationwide across all areas of personal injury, including employers' liability, serious injury, clinical negligence, occupiers' and public liability, road traffic accidents and industrial disease.

We are ranked 64th in The Lawyer UK Top 200, out of more than 10,000 law firms nationwide, and after achieving a 20% year‑on‑year growth, Express Solicitors are the largest personal injury claimant firm in the UK.

Our commitment to outstanding client care is reflected in our Trustpilot rating of 4.8 (Excellent), placing us among the highest‑rated firms in the sector.

About the role:

We are currently recruiting for an IT Administrator to provide administrative support to our IT Team. This is an exciting opportunity for a talented individual to join our team and gain valuable specialist experience. The right candidate will have the chance to develop their career.

Responsibilities:

• Creating / modifying / removing users on our internal IT systems.
• Maintaining external portal accounts with policy enforcement.
• Coordinating licence procurement and assignment.
• Maintaining the IT Asset Database and assigning equipment to staff via a dedicated system.
• Assisting the Technician team, as and when required
• Other ad hoc duties as required.

Person Specification:

Required Attributes:

• GCSE Maths, IT and English at Grade C or above (or international equivalent)
• Significant previous exposure to Microsoft Office suite - particularly Excel, Word, Outlook, and PowerPoint
• Strong numerical and Administration skills
• Attention to detail, and ability to work accurately.
• Able to demonstrate ability to coordinate information.
• Flexible attitude - ability to prioritise and adapt to constantly shifting priorities.
• Resilient nature and able to work under pressure.
• Willingness to learn.
• Good communication skills, both written and verbal
• Confident on the telephone
• Ability to work in a fast-paced environment.

Desired Attributes:

• Previous experience of working as an IT Administrator

Salary & Hours:

• Salary of £26,500
• Our standard working hours are 8:30am to 5:30pm Monday-Thursday and 8:30am to 5pm Friday.

Benefits:

• On-site Working - In our South Court office
• 23 Days Holiday - Rising to 26 days, plus bank/public holidays.
• Extra Holidays - 3 holiday buy backs and an extra day for your birthday after service length requirement.
• Looking After Your Health - Private medical insurance available after 2 years' service, annual flu jab and Employee Assistance Programme.
• Looking After Your Well-being - 24/7 onsite Gym, Netball/Football team, 10km Manchester team and more.
• Work Life / Balance - Active social committee with generous departmental and firm-wide social budget.

Recruitment Process:

Interviews will be conducted by MS Teams and will include scenario-based questioning.

Our employees are our most important asset, we rate skill and ability above all else and our recruitment policy encourages applications from all.

Candidates with the relevant experience or job titles of; IT Administrator, IT Support Administrator, Software Administrator, Systems Developer, Systems Support, Software Support, 3rd Line Support, Systems Administrator, Systems Lead, Lead Systems Administrator, Lead Systems Support, Systems Architect will also be considered for this role