Global Indirect Channel Training & Communications Lead

Stryker Group; Newbury; Hybrid; GBP 63,000 - 105,000; Full time

Job summary

Stryker is seeking an ICM Training and Communications Manager to shape and deliver the global training and communications strategy for the Indirect Channel Management function, partnering with leadership and regional teams across time zones.

The role leads learning programmes, change enablement, and stakeholder engagement; with 60% travel, the successful candidate will design and implement scalable programmes and measure impact.

Qualifications

• Diploma required, with a master’s degree preferred.
• 8+ years in a similar role within a multinational or matrixed organisation.
• Experience designing, delivering and evaluating training programmes across virtual, face-to-face and digital learning environments.
• Strong knowledge of learning systems administration, virtual training facilitation and instructional design tools such as Articulate.
• Experience with Cornerstone preferred.
• Strong communication, presentation and storytelling skills, with the ability to translate complex topics into clear, practical and engaging messages.
• Strong organisational, analytical and problem-solving skills, with high attention to detail and the ability to prioritise effectively in a fast-moving global environment.
• Ability to work with ambiguity, manage competing priorities and build effective relationships across regions, cultures and stakeholder groups.
• Experience in or exposure to indirect channel management, commercial enablement, compliance-driven learning or regulated training environments preferred.

Responsibilities

• Develop and implement the global training and communication strategy for the ICM function.
• Design, develop, plan and deliver training programmes for internal stakeholders and indirect channel partners, including virtual, face-to-face and self-led learning formats.
• Conduct training needs assessments and analyse stakeholder requirements to identify opportunities for new programme development, improvement or localisation.
• Develop, maintain and continuously improve training and communication materials,
• Lead the development and execution of global learning programmes
• Build clear communication plans, launch plans, message maps and training schedules to support global programs, system changes and business initiatives
• Translate complex ICM strategies, processes and system changes into clear, practical and engaging communications for varied audiences.
• Shape and amplify organisational narratives that help stakeholders understand ICM priorities, expectations and ways of working.
• Establish communication standards and best practices that promote consistency across teams, sites, regions and functions
• Own and support the success of ICM Learn learning management system,
• Support system-related training and communication activity across key ICM platforms, including Cornerstone, ICRC, ICM Connect Site, SLMS
• Monitor, support and communicate system changes, releases and updates, ensuring users are trained and informed as required.
• Collaborate with SMEs, regional ICM teams, functions and divisions to develop or adapt training resources and communications for different audiences.
• Work across geographies, time zones and cultures, balancing multiple priorities while maintaining a high level of service and focus
• Act as a producer and facilitator for global training sessions, workshops, webinars and stakeholder learning events.
• Partner with branding and communications stakeholders to ensure a consistent look, feel and tone across training, education, system and communication resources.
• Monitor and evaluate training programmes, assess feedback and outcomes, and implement enhancements to improve effectiveness and adoption
• Use reports, data and stakeholder feedback to demonstrate training impact and support business decision-making.
• Identify opportunities to improve learning experiences, communication clarity, systems adoption and process understanding across ICM.
• Lead or support strategic ICM training and communication deployments, ensuring that launch activity, stakeholder engagement, learning content and communications are coordinated end to end.
• Support key ICM projects and transformation initiatives through change communication, training plans and stakeholder readiness activity.

Skills

Strategic communication

Cross-functional collaboration

Analytical problem solving

Storytelling

Stakeholder management

Education

Diploma required

Master’s degree preferred

Tools

Articulate

Cornerstone

Job description

Stryker is seeking an ICM Training and Communications Manager to shape and deliver the global training and communications strategy for the Indirect Channel Management function, partnering with leadership and regional teams across time zones.

The role leads learning programmes, change enablement, and stakeholder engagement; with 60% travel, the successful candidate will design and implement scalable programmes and measure impact.