Global Internal Communications Lead

Nscale; Greater London; On-site; GBP 70,000 - 110,000; Full time

Job summary

Nscale seeks a Senior Manager, Internal Communications to shape how we communicate, connect and scale as a global business. Reporting to VP, you will craft programs and campaigns that guide the employee lifecycle across onboarding, performance, benefits and policy changes, partnering with the People team.

This hands-on role owns regional communications for UK, Europe and Asia-Pacific, aligns regional voices with US priorities, and builds manager enablement.

Qualifications

• Significant experience in internal or employee communications, ideally within a technology, high-growth or global business.
• Experience partnering with People/HR teams across the employee lifecycle.
• Exceptional writing, editing and storytelling skills to make complex topics clear, engaging and relevant.
• Experience partnering with senior leaders and influencing stakeholders more senior than yourself.
• Real experience communicating across multiple countries, cultures and time zones, and a genuine instinct for when a global message will not work locally.
• A practical, hands-on approach: comfortable building the plan and then doing the work yourself.
• Strong project management skills and the ability to manage competing priorities at pace.

Responsibilities

• Own internal communications across the employee lifecycle globally.
• Build and run our manager communications layer: cascade toolkits, talking points, FAQ packs and briefing materials that help managers communicate well with their own teams.
• Design onboarding communications that work at pace, so new Nscalers understand how we communicate and where to find what they need in their first week.
• Develop culture and values communications, storytelling and recognition programmes that reflect who we actually are as we scale.
• Act as the internal communications lead for the UK, Europe and Asia-Pacific, ensuring our teams outside the US are informed, visible and never last to know.
• Be our on-the-ground communications presence at headquarters, with a real feel for what is happening in the building and what people are talking about.
• Build standing relationships with regional office leads, site leadership and People partners, and bring what you learn back to the team.
• Advise on sequencing and timing so global announcements land sensibly for every region, not just for the US.
• Create regional content and support local leadership visibility, including for our sites in Norway and across Europe.
• Lead communications planning for people-related and regional change, ensuring employees receive timely, consistent and thoughtful information.
• Build messaging frameworks and toolkits that enable leaders and managers to communicate change effectively with their teams.
• Handle sensitive and high-stakes communications with sound judgment and discretion.
• Contribute to our company rhythm — all-hands, company updates, newsletters and intranet — with particular focus on making these work for a globally distributed audience.
• Support major company moments and events, including coordinating regional participation in global moments.
• Draft and shape messaging for senior leaders in your areas of ownership, and partner with leadership across the regions you cover.
• Bring strong editorial judgment to everything the team publishes.
• Track how communications are landing across your programmes and regions, and use what you learn to improve.
• Contribute to employee listening, and make sure what matters to teams outside the US is heard and acted on.

Skills

Internal comms

HR collaboration

Executive storytelling

Cross-country comms

Manager enablement

Project management

Ambiguity tolerance

Job description

Nscale seeks a Senior Manager, Internal Communications to shape how we communicate, connect and scale as a global business. Reporting to VP, you will craft programs and campaigns that guide the employee lifecycle across onboarding, performance, benefits and policy changes, partnering with the People team.

This hands-on role owns regional communications for UK, Europe and Asia-Pacific, aligns regional voices with US priorities, and builds manager enablement.