Global HR Process Architect: Recruiting & Onboarding

DHL; Milton Keynes; Remote; Confidential; Full time

Job summary

DHL is seeking an HR Process Expert for Recruiting & Onboarding to shape, govern, and continuously improve global recruitment and onboarding processes. This role focuses on design, standardisation, and scalable solutions rather than hands-on recruitment.

The ideal candidate will drive process change through UAT, vendor collaboration, and data-driven insights, supporting the organisation's growth and operational efficiency on a global scale.

Qualifications

• Experience in HR, business process improvement, project management, or HR systems environments.
• Strong understanding of process design, process optimisation, and continuous improvement methodologies.
• Analytical thinking with ability to translate requirements into practical process designs.

Responsibilities

• Analyse recruitment and onboarding processes to identify improvement opportunities and performance gaps.
• Design, standardise, and optimise global recruiting and onboarding processes aligned to business and compliance requirements.
• Translate business requirements into system and process enhancements in partnership with IT and external vendors.
• Support process change implementation, including planning, testing (UAT), configuration, and rollout activities.
• Monitor process performance using data and insights to drive continuous improvement.
• Identify opportunities for automation, AI adoption, and increased use of digital capabilities.
• Deliver process documentation, training, guidance, and support for process-related issue resolution.

Skills

HR systems

Process improvement

Project management

Data analysis

Tools

Oracle Cloud

Phenom

Job description

DHL is seeking an HR Process Expert for Recruiting & Onboarding to shape, govern, and continuously improve global recruitment and onboarding processes. This role focuses on design, standardisation, and scalable solutions rather than hands-on recruitment.

The ideal candidate will drive process change through UAT, vendor collaboration, and data-driven insights, supporting the organisation's growth and operational efficiency on a global scale.