Global Field Service Technician – Food Processing Equipment

Provisur Technologies GmbH; Shrewsbury; On-site; GBP 28,000 - 38,000; Full time

Benefits offered by this job

Company car

Job summary

Provisur is seeking a Service Technician in Shrewsbury to travel to customer sites, service, troubleshoot and install Provisur equipment. You will analyze machine issues, calibrate equipment to meet specs and inspect installations.

The ideal candidate has 3+ years in servicing slicing equipment for the food industry, understands mechanical/electrical/hydraulic systems, and can read schematics. A company car and career growth await.

Qualifications

• Vocational education in mechanical and electrical engineering.
• Solid understanding of mechanical, electrical, hydraulic and pneumatic systems.
• Ability to read hydraulic, electrical and motor control schematics.
• 3+ years' experience servicing, repairing and troubleshooting slicing equipment for the food industry.
• Experience using electronic and motor control test equipment.
• Proficient with MS Office and IT basics.
• Knowledge of food processing machinery; slicing equipment a plus.
• Strong interpersonal and customer‑focused communication.
• Willingness for occasional international travel and flexible hours.

Responsibilities

• Install, service and maintain machines at customers' sites, diagnosing and resolving issues.
• Train customer personnel on machine operation, maintenance and safety procedures.
• Evaluate component failures and report probable root causes to Service Management.
• Manage and account for parts, tools and equipment used during service calls.
• Inspect customer equipment and recommend spare parts, retrofit packages and maintenance plans.
• Support product demonstrations and sales activities involving Provisur equipment at customer facilities.

Skills

Mechanical engineering

Electrical engineering

Hydraulic systems

Pneumatic systems

Electronics & microprocessor controls

Slicing equipment servicing

Electronic & motor test gear

MS Office

Food processing machinery

Travel flexibility

Education

Vocational qualification in mechanical/electrical engineering

Job description

Provisur is seeking a Service Technician in Shrewsbury to travel to customer sites, service, troubleshoot and install Provisur equipment. You will analyze machine issues, calibrate equipment to meet specs and inspect installations.

The ideal candidate has 3+ years in servicing slicing equipment for the food industry, understands mechanical/electrical/hydraulic systems, and can read schematics. A company car and career growth await.