Global Export Sales Administrator - Logistics & Compliance

Workforce Staffing Ltd; West Midlands; On-site; GBP 25,000 - 31,000; Full time

Benefits offered by this job

Company bonus

Pension scheme

Life assurance

Training & development

Long-service awards

Gym membership discount

Family-friendly policies

Employee assistance

Cash health plan

Cycle to work

Free flu vaccinations

Onsite parking

Home cyber security training

Job summary

Workforce Staffing Ltd in West Bromwich is seeking an organised Export Sales Administrator to join their growing team. You will manage international customer orders, ensure export documentation accuracy, and liaise with logistics providers to meet delivery timelines.

You will support International Sales Managers, act as a key point of contact for customers, and maintain precise records across the order-to-dispatch cycle while upholding service standards.

Qualifications

• Previous export documentation experience is essential.
• Strong administrative and organisational skills are required.
• Proficient in MS Word and Excel.
• Fluent English and good numeracy.

Responsibilities

• Process orders using internal systems and ensure completion within agreed timeframes.
• Check stock availability and resolve customer queries including credits and debits.
• Act as a key point of contact for customers, international sales teams, and transport providers.
• Manage orders from receipt through to dispatch.
• Prepare and verify export shipping documentation and invoices.
• Arrange transport collections and coordinate deliveries; ensure compliance with export regulations.
• Liaise with manufacturing, assembly and dispatch teams.
• Support Sales Managers with customer enquiries on stock, pricing, and product information.
• Maintain accurate records of all export shipment documentation.
• Update dispatch schedules and communicate delivery updates to customers.
• Follow company procedures and administrative processes.
• Support health and safety standards within the workplace.

Skills

Export docs

Administration

Organisational skills

MS Word

MS Excel

Customer liaison

Attention to detail

Job description

Workforce Staffing Ltd in West Bromwich is seeking an organised Export Sales Administrator to join their growing team. You will manage international customer orders, ensure export documentation accuracy, and liaise with logistics providers to meet delivery timelines.

You will support International Sales Managers, act as a key point of contact for customers, and maintain precise records across the order-to-dispatch cycle while upholding service standards.