Global Export Logistics Coordinator

Prime Appointments; Leiston; On-site; GBP 27,000 - 32,000; Full time

Job summary

Prime Appointments is seeking a proactive Logistics Coordinator for our Debenham, Suffolk site. You will coordinate export shipments, manage customer inquiries, and support the wider UK Logistics team to ensure smooth operation.

You will handle packing lists and invoices, obtain freight quotations, liaise with Production for delivery updates, and help produce weekly customer reports. This role is fully onsite and requires careful attention to detail and strong prioritisation.

Qualifications

• Proven experience in a similar logistics role.
• GCSE Maths and English Language (Grade 4/C or above).
• Proficient in Microsoft Office, particularly Excel, Word and Outlook.
• Excellent verbal and written communication skills.
• Strong organisational skills with excellent attention to detail.
• Ability to prioritise workload and work effectively in a busy environment.

Responsibilities

• Monitor the shared Logistics inbox and respond to customer enquiries, while managing your own personal inbox.
• Prepare packing lists and commercial invoices, ensuring documentation is issued promptly to customers and freight forwarders.
• Handle incoming and outgoing telephone calls in a professional and helpful manner.
• Obtain freight quotations for customer enquiries and live orders.
• Arrange collections for export shipments.
• Liaise with the Production team to provide customers with accurate and timely delivery updates.
• Produce weekly customer reports where required.
• Coordinate container collections when necessary.
• Provide support to the wider Logistics team to ensure the smooth day-to-day running of the department.

Skills

Logistics experience

Microsoft Office

Communication skills

Attention to detail

Organisational skills

Prioritisation

Education

GCSE Maths and English

Tools

Excel

Word

Outlook

Job description

Prime Appointments is seeking a proactive Logistics Coordinator for our Debenham, Suffolk site. You will coordinate export shipments, manage customer inquiries, and support the wider UK Logistics team to ensure smooth operation.

You will handle packing lists and invoices, obtain freight quotations, liaise with Production for delivery updates, and help produce weekly customer reports. This role is fully onsite and requires careful attention to detail and strong prioritisation.