Global Event Retail Operations Lead

SailGP; Greater London; Hybrid; GBP 28,000 - 42,000; Full time

Job summary

SailGP is seeking a Retail Operations Executive to own the end-to-end merchandise delivery and logistics across our global event calendar. Based in London, you will plan, receive, store, present and replenish stock at each SailGP event, coordinating with organisers, suppliers and on-site teams.

You will manage stock counts, fixtures, POS installation, and temporary staff, ensuring accurate reconciliation of unsold merchandise and a smooth customer experience in fast-paced environments.

Qualifications

• Experience in retail operations, event retail, merchandise operations, logistics or supply chain.
• Strong organisational and project coordination skills.
• Experience managing multiple deadlines and stakeholders simultaneously.
• Excellent attention to detail.
• Experience coordinating deliveries, stock movements and logistics.
• Ability to work calmly in a fast-paced event environment.
• Strong communication with internal and external stakeholders.
• Willingness to travel internationally.

Responsibilities

• Own the end-to-end operational delivery of merchandise for each SailGP event.
• Coordinate merchandise set-up and breakdown at each SailGP event.
• Coordinate delivery and installation of fixtures, POS equipment, signage, storage and other retail infrastructure.
• Ensure all merchandise is received, counted, checked and appropriately stored on arrival.
• Act as the key retail operations contact during event build, live event and breakdown periods.
• Coordinate event stock counts before, during and after each event.
• Ensure unsold merchandise is reconciled and returned following each event.
• Oversee and coordinate locally hired temporary staff.

Skills

Retail operations

Event coordination

Stock management

Attention to detail

Stakeholder management

Excel proficiency

Communication skills

Travel willingness

Tools

Excel

Job description

SailGP is seeking a Retail Operations Executive to own the end-to-end merchandise delivery and logistics across our global event calendar. Based in London, you will plan, receive, store, present and replenish stock at each SailGP event, coordinating with organisers, suppliers and on-site teams.

You will manage stock counts, fixtures, POS installation, and temporary staff, ensuring accurate reconciliation of unsold merchandise and a smooth customer experience in fast-paced environments.