Retail Operations Executive

SailGP; Greater London; Hybrid; GBP 28,000 - 42,000; Full time

Job summary

SailGP is seeking a Retail Operations Executive to own the end-to-end merchandise delivery and logistics across our global event calendar. Based in London, you will plan, receive, store, present and replenish stock at each SailGP event, coordinating with organisers, suppliers and on-site teams.

You will manage stock counts, fixtures, POS installation, and temporary staff, ensuring accurate reconciliation of unsold merchandise and a smooth customer experience in fast-paced environments.

Qualifications

• Experience in retail operations, event retail, merchandise operations, logistics or supply chain.
• Strong organisational and project coordination skills.
• Experience managing multiple deadlines and stakeholders simultaneously.
• Excellent attention to detail.
• Experience coordinating deliveries, stock movements and logistics.
• Ability to work calmly in a fast-paced event environment.
• Strong communication with internal and external stakeholders.
• Willingness to travel internationally.

Responsibilities

• Own the end-to-end operational delivery of merchandise for each SailGP event.
• Coordinate merchandise set-up and breakdown at each SailGP event.
• Coordinate delivery and installation of fixtures, POS equipment, signage, storage and other retail infrastructure.
• Ensure all merchandise is received, counted, checked and appropriately stored on arrival.
• Act as the key retail operations contact during event build, live event and breakdown periods.
• Coordinate event stock counts before, during and after each event.
• Ensure unsold merchandise is reconciled and returned following each event.
• Oversee and coordinate locally hired temporary staff.

Skills

Retail operations

Event coordination

Stock management

Attention to detail

Stakeholder management

Excel proficiency

Communication skills

Travel willingness

Tools

Excel

Job description

About:

The Rolex SailGP Championship is the most exciting racing on water, where anything can happen in short, adrenaline-fueled battles between national teams at iconic stadium destinations worldwide. Top athletes fly in identical high-tech F50 catamarans faster than the wind, at speeds in excess of 100km/h (60mph). Founded in 2018, SailGP is one of the world’s fastest-growing sports and entertainment properties, now in its sixth season.

SailGP is a global organisation with defined values that shape the culture of its team - Deliver Quality and Consistency; Evolve with Focus; Make it Count; Stand Together and Strike a Balance.

Summary:

The Retail Operations Executive is responsible for the operational delivery, logistics and execution of all merchandise activity across SailGP events.

Working as part of the Retail team, the role will ensure that merchandise is planned, delivered, received, stored, presented, sold and replenished efficiently at every event. This includes managing the movement of stock and retail equipment, coordinating with event organisers, suppliers, logistics partners, warehouses and on-site retail teams, and ensuring every event is fully prepared from a merchandise perspective.

The role is highly operational and hands-on, requiring exceptional organisation, attention to detail and the ability to manage multiple deadlines across an international event calendar.

The successful candidate will become the key operational point of contact for merchandise at each SailGP event, ensuring that the right products, quantities, fixtures, equipment and resources are in the right place at the right time.

Key Responsibilities:

• Own the end-to-end operational delivery of merchandise for each SailGP event.
• Coordinate merchandise set-up and breakdown at each SailGP event.
• Coordinate delivery and installation of fixtures, POS equipment, signage, storage and other retail infrastructure.
• Ensure all merchandise is received, counted, checked and appropriately stored on arrival.
• Act as the key retail operations contact during event build, live event and breakdown periods.
• Coordinate event stock counts before, during and after each event.
• Ensure unsold merchandise is accurately reconciled and returned following each event.
• Oversee & coordinate hired locally sourced temporary staff.

About You:

• Experience in retail operations, event retail, merchandise operations, logistics or supply chain.
• Strong organisational and project coordination skills.
• Experience managing multiple deadlines and stakeholders simultaneously.
• Excellent attention to detail.
• Experience coordinating deliveries, stock movements and logistics.
• Ability to work calmly and effectively in a fast-paced event environment.
• Strong communication skills with both internal and external stakeholders.
• Confident using Excel and other operational planning tools.
• Willingness and ability to travel internationally.
• Flexible approach to working hours around major events.

Desired Experience:

• Experience working within sporting events or live entertainment.
• Previous experience working at international sporting events.
• Experience with retail POS, fixtures and temporary retail environments.
• Experience working across multiple countries and currencies.

Location:

London, United Kingdom.