Global Enterprise AI Sales Leader

Kraken; Greater London; Ibrido; GBP 150.000 - 230.000; Tempo pieno

Descrizione del lavoro

Kraken in London seeks a commercially sharp sales leader to own growth of the Agentic Customer Service business globally. You will shape strategy, manage senior stakeholders, and close multi-million-dollar deals while steering expansion into new accounts.

Travel to client sites across Europe, APAC, and the Americas, build 3-year roadmaps, and lead a team of engagement managers. If you thrive in high-stakes, consultative SaaS sales with a focus on AI and CX, this is your role.

Competenze

• 5+ years in Enterprise Account Management, Strategic Sales, or Account Expansion roles.
• Proven experience selling high-value SaaS solutions (ideally CX, contact centre tech, or AI/Automation).
• Strong track record of navigating complex stakeholder landscapes and closing large, multi-million dollar deals.
• Experience with value-based selling and building long-term client relationships.

Mansioni

• Lead strategic conversations with senior stakeholders, reframing AI from “interesting technology” to tangible business outcomes.
• Build and shape 3-year transformation roadmaps with customers.
• Present confidently in executive settings from boardrooms to large events.
• Own and execute upsell and cross-sell strategy across Kraken’s existing client base.
• Identify high-potential opportunities and build targeted expansion plans; proactive account analysis.
• Navigate complex stakeholder environments and lead multi-million dollar commercial negotiations.
• Own a defined revenue target (quota) tied to AI product expansion within existing accounts.
• Personally responsible for closing deals and delivering booked ARR; forecast accuracy and revenue delivery.
• Lead all commercial activity related to AI expansion within those accounts; pricing strategy within deals.

Conoscenze

Strategic selling

Multi-million deals

Stakeholder management

Value-based selling

Customer expansion

Contract negotiations

Descrizione del lavoro

Kraken in London seeks a commercially sharp sales leader to own growth of the Agentic Customer Service business globally. You will shape strategy, manage senior stakeholders, and close multi-million-dollar deals while steering expansion into new accounts.

Travel to client sites across Europe, APAC, and the Americas, build 3-year roadmaps, and lead a team of engagement managers. If you thrive in high-stakes, consultative SaaS sales with a focus on AI and CX, this is your role.