Global Enterprise Account Director

Referment; Greater London; On-site; GBP 60,000 - 90,000; Full time

Job summary

Referment is seeking a strategic Senior Account Manager to own a large portfolio of enterprise accounts in financial services technology. You will oversee renewals, expansions and escalations, protecting and growing recurring revenue while negotiating at scale.

Working closely with product, professional services and customer success, you’ll drive adoption of new features, feed market insights to leadership, and maintain accurate account plans, pipeline and forecasts for senior executives.

Qualifications

• Proven experience as a global or key account manager, or in a senior client relationship role, ideally with enterprise accounts in financial services or fintech.

Responsibilities

• Own end-to-end commercial relationship for a large portfolio of enterprise accounts, serving as senior contact for renewals, expansion and escalation.
• Protect and grow recurring revenue, lead commercial negotiations across the renewal cycle and minimise churn risk.
• Build account growth plans that identify cross-sell and upsell opportunities across the wider product suite.

Job description

Referment is seeking a strategic Senior Account Manager to own a large portfolio of enterprise accounts in financial services technology. You will oversee renewals, expansions and escalations, protecting and growing recurring revenue while negotiating at scale.

Working closely with product, professional services and customer success, you’ll drive adoption of new features, feed market insights to leadership, and maintain accurate account plans, pipeline and forecasts for senior executives.