Global Cybersecurity Account Manager

Panorays; Greater London; On-site; GBP 60,000 - 95,000; Full time

Job summary

Panorays is seeking a talented Account Manager to oversee our global European accounts. You will own and nurture relationships with decision-makers, drive upsells and expansions, and ensure seamless renewals across a diverse customer base.

The AM will report to the Director of Account Management and work to maximize customer satisfaction and growth. You will collaborate with Customer Success Managers to translate customer insights into actions, expand Panorays’ reach within organizations, and

Qualifications

• 4+ years of experience in account management or a related role in a B2B enterprise or mid‑market SaaS environment.
• At least 2 years of experience in cybersecurity domain, with exposure to TPRM, GRC, Privacy, or Compliance frameworks.
• Proven success in driving upsells, renewals, and expansions while meeting revenue targets.
• Strong numerical and business acumen to align solutions with customer goals.

Responsibilities

• Build and nurture relationships with decision-makers across accounts to drive retention.
• Identify upsell and expansion opportunities and negotiate contracts to secure long-term partnerships.
• Expand Panorays’ presence across customer organizations by engaging stakeholders and uncovering broader needs.
• Partner with Customer Success Managers to resolve challenges and deliver value-driven solutions.
• Advocate for customer needs internally to ensure alignment and improve the customer experience.
• Monitor customer environments to identify potential issues and ensure platform adoption.
• Prepare and lead account reviews and Presentations demonstrating business value and future initiatives.

Skills

Relationship management

Negotiation

Strategic thinking

Communication

Tools

Salesforce

Gong

LinkedIn Sales Navigator

Job description

Panorays is seeking a talented Account Manager to oversee our global European accounts. You will own and nurture relationships with decision-makers, drive upsells and expansions, and ensure seamless renewals across a diverse customer base.

The AM will report to the Director of Account Management and work to maximize customer satisfaction and growth. You will collaborate with Customer Success Managers to translate customer insights into actions, expand Panorays’ reach within organizations, and