Global Cyber Service Integration Lead (Hybrid)

Huxley; Greater London; Hybrid; GBP 80,000 - 120,000; Full time

Job summary

Huxley is seeking a Cyber Service Integration Manager to lead the first-line service-management framework for cyber services from London and a hybrid home-based site. The role covers end-to-end service integration, regional reporting and governance across EMEA, Americas (Canada & Brazil) and APAC.

The successful candidate will coordinate cyber and technology teams, manage third-party suppliers, and drive continual service improvement and maturity across global regions.

Qualifications

• Experience in IT service management or service integration in a multi-supplier environment.
• Experience supporting cyber/security services as end-to-end managed services.
• Ability to influence diverse teams without direct authority.

Responsibilities

• End-to-End Cyber Service Integration across regions.
• International and Cross-Regional Integration responsibilities.
• Cross-Supplier and Cross-Function Coordination.
• Cyber Service Performance, Risk and Resilience governance.
• Governance and Integrated Service Reviews.
• Stakeholder and Supplier Engagement across regions.
• Continual Improvement and Service Maturity for cyber services.
• International Cyber Service Reporting and SLA Management.

Skills

IT Service Management

Security services

Influence without authority

ServiceNow

ITIL v4/5

Tools

ServiceNow

Job description

Huxley is seeking a Cyber Service Integration Manager to lead the first-line service-management framework for cyber services from London and a hybrid home-based site. The role covers end-to-end service integration, regional reporting and governance across EMEA, Americas (Canada & Brazil) and APAC.

The successful candidate will coordinate cyber and technology teams, manage third-party suppliers, and drive continual service improvement and maturity across global regions.