Global Customer Service & Order Coordinator

Astrantia Talent; Abingdon; Presencial; GBP 26.000 - 32.000; Jornada completa

Descripción de la vacante

Astrantia Talent is recruiting a Customer Service Coordinator for a plastics & polymer distribution company in Oxfordshire. You will manage the full order-to-delivery and order-to-cash cycle, ensuring accurate processing, stock allocation, shipping documentation, invoicing and proactive customer communication.

Working with Sales, Logistics, Transport, Finance and Supply Chain teams, you will support efficient operations and deliver excellent customer service in a fast-paced, international

Formación

• Previous experience in customer service, sales administration, order processing or supply chain coordination.
• Experience handling customer orders in a B2B environment.
• Strong organisational skills and ability to manage multiple orders and deadlines.
• Excellent written and verbal communication skills.
• Attention to detail when handling orders, invoices and documentation.
• Experience coordinating with Sales, Logistics, Finance or Supply Chain departments.

Responsabilidades

• Process and manage customer and supplier orders from entry to delivery and invoicing.
• Coordinate the complete order-to-delivery process and ensure accurate, timely fulfilment.
• Monitor stock levels and product allocation across orders.
• Track order status, delivery schedules and shipments.
• Liaise with Sales, Logistics and Supply Chain teams to coordinate orders.

Conocimientos

Order processing

Customer service

Sales administration

Microsoft Excel

Documentation

Communication skills

Herramientas

SAP

Microsoft Dynamics

Sage

Descripción del empleo

Astrantia Talent is recruiting a Customer Service Coordinator for a plastics & polymer distribution company in Oxfordshire. You will manage the full order-to-delivery and order-to-cash cycle, ensuring accurate processing, stock allocation, shipping documentation, invoicing and proactive customer communication.

Working with Sales, Logistics, Transport, Finance and Supply Chain teams, you will support efficient operations and deliver excellent customer service in a fast-paced, international