Global Customer Acquisition Lead

Amazon; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

Join a dynamic and innovative team as a Global Customer Acquisition Lead, where you will shape the future of customer growth strategies. This role is pivotal in developing and executing acquisition strategies that drive business success, requiring a blend of analytical skills, creativity, and strong communication. You'll collaborate with cross-functional teams to influence decisions and optimize marketing efforts, all while working in a fast-paced environment. This is your chance to make a significant impact in a forward-thinking company that values creativity and diversity.

Qualifications

• 6+ years of experience in customer acquisition or growth.
• Strong analytical skills with proficiency in Excel and Tableau.

Responsibilities

• Develop long-term strategies for customer acquisition.
• Drive alignment with senior stakeholders on initiatives.

Skills

Customer Acquisition

Marketing Analytics

Financial Analysis

Communication Skills

Problem Solving

Education

MBA

Tools

Excel

Macros

Tableau

Job description

Job ID: 2906286 | Audible Limited (UK) - B14

At Audible, we believe stories have the power to transform lives. It’s why we work with some of the world’s leading creators to produce and share audio storytelling with our millions of global listeners. We are dreamers and inventors who come from a wide range of backgrounds and experiences to empower and inspire each other. Imagine your future with us.

ABOUT THIS ROLE

The Global Customer Acquisition Lead is a role within Audible on Amazon Growth team responsible for developing & ensuring the achievement of business growth targets. This involves developing targets, translating the business plans into acquisition strategies, identifying growth opportunities and recommending the appropriate initiatives to achieve those targets. This role will be the single-threaded owner of all customer acquisition goals of the business, across offerings including those we currently offer to customers and any we launch in future.

This role will also be responsible for setting up new acquisition marketing programs, testing and prioritizing initiatives to scale acquisition marketing efforts. The person in this role will deeply influence Audible customer acquisition thinking and product planning across teams worldwide. The ideal candidate is a self-starter who enjoys solving complex problems, has a high level of commercial and product awareness, works effectively with cross-functional counterparts and thrives in a fast-paced setting that is constantly evolving. Proving you have high judgement, able to communicate effectively with senior stakeholders, strong capabilities to earn trust, and are comfortable working in ambiguous, highly-visible situations is critical for this position.

As a Global Customer Acquisition Lead, you will...

1. Build long-term strategies for customer acquisition.
2. Write new playbooks on customer acquisition for the business.
3. Own Global Audible on Amazon P&L and all revenue streams/ financial objectives through annual budget preparation and ongoing forecasting and monitoring results.
4. Influence senior business, technical and product stakeholders to drive alignment around new ideas and initiatives, debate tradeoffs and make high-judgment decisions related to critical partnerships and cross product initiatives.
5. Drive an objective and sustained approach to incrementality and acquisition efficiencies.
6. Drive robust and detailed measurement and reporting processes.
7. Work closely with Global Insights and Data Science teams to identify and convert data analysis into actionable insights for customer acquisition.

ABOUT AUDIBLE

Audible is the leading producer and provider of audio storytelling. We spark listeners’ imaginations, offering immersive, cinematic experiences full of inspiration and insight to enrich our customers' daily lives. We are a global company with an entrepreneurial spirit. We are dreamers and inventors who are passionate about the positive impact Audible can make for our customers and our neighbors. This spirit courses throughout Audible, supporting a culture of creativity and inclusion built on our People Principles and our mission to build more equitable communities in the cities we call home.

BASIC QUALIFICATIONS

1. 6+ years’ experience in customer acquisition/ Growth, Marketing Analytics/ or Finance.
2. Experience with Excel, Macros, Tableau.

PREFERRED QUALIFICATIONS

1. Excellent written and oral communication in English.
2. Another European language is a plus.
3. MBA.
4. Experience developing strategies that influence leadership decisions at the organizational level.
5. Previous consulting experience.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to know more about how we collect, use and transfer the personal data of our candidates.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information.