Global Clinical Trainer

JR United Kingdom; London; Hybrid; GBP 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a Global Clinical Trainer to implement educational programs for healthcare professionals and support sales teams. This exciting role involves conducting training sessions, managing documentation, and collaborating on R+D projects. With a focus on customer orientation and strong interpersonal skills, the trainer will contribute to the development of clinical applications and support certification processes. Join a dynamic team and make a significant impact in the aesthetic and cosmetic industry while enjoying a hybrid work environment.

Qualifications

• 5+ years of experience in medical education.
• Excellent organization and coordination skills.

Responsibilities

• Conduct clinical training sessions and deliver internal/external training.
• Support end customers with inquiries and report training activities.

Skills

Medical Education

Training Coordination

Interpersonal Skills

Customer Orientation

Organizational Skills

Education

Bachelor’s degree in Healthcare

Bachelor’s degree in Training

Bachelor’s degree in Marketing

Job description

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Job Title: Global Clinical Trainer

As part of the Global Marketing team, the Global Clinical Trainer will bring expertise in implementing and executing educational programs (internal/external) for healthcare professionals, patients, and support the education process for sales and marketing teams. In line with the marketing strategy, the trainer will support the development, coordination, promotion, and follow-up of these programs to aid the marketing and sales teams in achieving the company's objectives. The role involves managing and providing technical and clinical training of Sinclair EBD devices to internal staff, distributors, and end customers at both international and national levels, ensuring correct product knowledge.

This role is open to hybrid in-house candidates in Spain or London, or to remote freelance candidates.

Responsibilities:

1. Conduct clinical training sessions as a trainer.
2. Draft and review documentation necessary for clinical training.
3. Deliver internal and external training sessions.
4. Train customers on treatment protocols and equipment usage.
5. Support end customers with inquiries (doctors, distributors, large accounts).
6. Report clinical or technical incidents to the relevant departments.
7. Report training activities to the Global Training Director.
8. Assist customers in promoting Sinclair products in their practices.
9. Support the creation and execution of the global clinical training plan.
10. Collaborate with R+D projects.
11. Support programs for healthcare professionals across different product ranges.
12. Assist in developing new clinical applications or therapeutic options.
13. Help build and support a network of Key Opinion Leaders (KOLs).
14. Contribute to program communication between regions.
15. Support certification needs for healthcare professionals through innovative methods.
16. Plan and coordinate online training programs.
17. Support certification processes for the commercial teams.
18. Assist in educational activities related to conferences and scientific events.
19. Support advisory boards and focus groups for strategic marketing insights.
20. Follow up on and record training sessions conducted.

Minimum Requirements:

• Bachelor’s degree in Healthcare, Training, or Marketing.
• At least five years of experience in the medical education field.
• Knowledge of the aesthetic or cosmetic industry.
• Excellent organization and coordination skills, with the ability to manage priorities.
• Customer-oriented mindset with strong interpersonal skills.
• Ability to travel freely.

Preferred Experience:

• Nurse or other clinical certification (preferred).
• Coaching qualification (a plus).
• Experience in program management/training in an international environment.
• Proficiency in second and/or third languages.