Global Cargo Training Lead

Air Canada; Greater London; Vor Ort; GBP 30.000 - 48.000; Vollzeit

Zusammenfassung

Air Canada is seeking a Cargo Training Coordinator to deliver and coordinate training across EMEA/UK locations. This role collaborates with Cargo Operations, Customer Service, Dangerous Goods, Warehouse, Sales, and external partners to ensure training compliance with SLAs.

The position may involve travel and in-person sessions at multiple sites. You will develop and deliver classroom and virtual training, manage e-Learning, and assist the Cargo Training Instructor in regional delivery, with

Qualifikationen

• Training experience essential.
• Minimum of 2 years cargo experience, preferably in Operations.
• Excellent knowledge of cargo processes and procedures.
• Must be prepared to travel both in Europe and North America to deliver and/or receive/develop training.
• Applicants must have the permanent and unrestricted right to live and work in the United Kingdom.

Aufgaben

• Deliver classroom based and virtual training for all mandatory requirements.
• Monitor and manage all e-Learning to ensure compliance with required standards.
• Deliver all Air Canada operational systems training.
• Deliver operational training to include but not limited to: Cargo reservations; air waybill data capture; outbound / inbound flight processing; departmental procedures; system procedures; warehouse procedures & responsibilities; E-Business; Air Canada SOP; Safety; Dangerous Goods.
• Delivery of soft skills training such as Customer Service.
• Research & Develop training material based on local requirements to include: lesson plan; reference guide; handouts; exercises; exams; PowerPoint presentations.
• (Re-)develop corporate training as required to meet local/international requirements in collaboration with Cargo Training & Development YUL.
• Work with and oversee warehouse training instructors to include: Operational equipment; forklift driving; Pristine Condition manual handling; other on-the-job training for new employees.
• Work with and oversee office training instructors to include: reception functions; import / export procedures; load planning (Weight and Balance); other on-the-job training for new employees.
• Manage new employee induction.
• Assist auditors in station audits.
• Conduct training in the EMEA/UK stations to meet Air Canada SOP as required.
• Set up new station procedures on-site and deliver required training in conjunction with Manager, GHA Vendor Management.
• Work with our GSA / GHA’s to provide instruction, procedural information and guidance.
• Support function in Frankfurt, particularly if safety related.
• Assess new or additional training needs.Other training-related duties as delegated by Cargo Training Instructor.

Kenntnisse

Training

Cargo operations

Travel willingness

Jobbeschreibung

Air Canada is seeking a Cargo Training Coordinator to deliver and coordinate training across EMEA/UK locations. This role collaborates with Cargo Operations, Customer Service, Dangerous Goods, Warehouse, Sales, and external partners to ensure training compliance with SLAs.

The position may involve travel and in-person sessions at multiple sites. You will develop and deliver classroom and virtual training, manage e-Learning, and assist the Cargo Training Instructor in regional delivery, with