Lead Cargo Agent: Train & Lead Global Cargo Ops

Menzies Aviation; City of Edinburgh; On-site; GBP 17,000 - 25,000; Full time

Job summary

Menzies Aviation is seeking a Lead Cargo Agent to supervise cargo operations, provide day-to-day guidance to Cargo Agents, and act as a backup to the Customer Service Supervisor. The role emphasizes safety, compliance with health and security policies, and efficient handling of freight at the front counter and airline accounts.

Candidate requirements include being 18 or older, holding a US driver’s license, passing pre-employment tests, strong English skills, ability to lift 35 lbs, and

Qualifications

• One-year college certificate or technical school, six months related experience or equivalent combination of education and experience.
• Proficient in Microsoft products.
• Ability to read, write and speak English.

Responsibilities

• Assigns employees to work specific jobs at front counter or airline account.
• Trains employees and ensures familiarity with company policies.
• Ensures employees are trained on procedures including security and cash handling.
• Interacts with departments to address service issues and maintain quality of service.

Education

One-year college certificate or technical school, six months related experience or equivalent combination of education and experience

Tools

Microsoft products

Job description

Menzies Aviation is seeking a Lead Cargo Agent to supervise cargo operations, provide day-to-day guidance to Cargo Agents, and act as a backup to the Customer Service Supervisor. The role emphasizes safety, compliance with health and security policies, and efficient handling of freight at the front counter and airline accounts.

Candidate requirements include being 18 or older, holding a US driver’s license, passing pre-employment tests, strong English skills, ability to lift 35 lbs, and