Glasgow Service Delivery Manager Apprentice — Learn & Grow

Thales Group; Glasgow; Hybrid; GBP 20,000 - 28,000; Full time

Benefits offered by this job

Hybrid/flexible working options

Competitive salary £24,000 p.a.

Pension

Health Care Cash Plan

Learning and development support

Job summary

Thales Group in Glasgow invites applications for the 2027 Service Delivery Manager Apprentice. You will work toward a SCQF Level 8 Project Management Modern Apprenticeship, gaining hands-on experience in service delivery, customer relationships and programme coordination.

The programme runs with live virtual lectures and coaching, supports a permanent role from the start, and includes fully paid tuition. It requires Scottish residency by Aug 1, 2027, and eligibility for UK security checks.

Qualifications

• Highers: 2 Highers; Grade C+ in English and Maths or equivalent Level 3 qualification
• Standards: 5 standards Grade A-C including English and Maths
• UK residency requirement by 1 August 2027 and during the programme
• Security checks including BPSS and SC clearance as part of eligibility
• Applicant must not hold a relevant degree for eligibility

Responsibilities

• Support service delivery management activities across Thales UK.
• Help coordinate projects and programmes for customers.
• Develop customer relationships and contribute to service delivery success

Skills

Project management

Customer relationships

Communication

Teamwork

Education

SCQF Level 8 Project Management Modern Apprenticeship

Job description

Thales Group in Glasgow invites applications for the 2027 Service Delivery Manager Apprentice. You will work toward a SCQF Level 8 Project Management Modern Apprenticeship, gaining hands-on experience in service delivery, customer relationships and programme coordination.

The programme runs with live virtual lectures and coaching, supports a permanent role from the start, and includes fully paid tuition. It requires Scottish residency by Aug 1, 2027, and eligibility for UK security checks.