GFIE- 453- Associate Capability Manager- Manchester, Newcastle, Leeds, Birmingham

Going Forward into Employment; Birmingham; On-site; GBP 33,000; Full time

Job summary

A government department in Birmingham is seeking an Associate Capability Manager to assist with workforce strategies and project management. The role involves research, data management, and logistical support within a collaborative team environment. Ideal candidates will possess strong organizational skills and attention to detail. The position requires adaptability and a willingness to learn, with opportunities for professional development and training in a supportive atmosphere.

Qualifications

• Ability to manage workload and meet deadlines.
• Experience of handling data and documentation with precision.
• Strong written and verbal communication skills.

Responsibilities

• Assist with research and information gathering.
• Maintain accurate records and project documentation.
• Provide logistical support for meetings and events.
• Gather data for reports or presentations.
• Help coordinate training sessions and data collation.

Skills

Organisation and delivery

Attention to detail

Communication and team support

Adaptability and problem solving

Tools

Microsoft Office 365

Job description

Overview

This role at The Department for Work and Pensions (DWP) is available to people who served in the Armed Forces, OR be in your resettlement period and due to leave the Armed Forces within a reasonable time frame OR Military Spouse/Partner: Your current partner must still be serving OR was discharged within the last 12 months.

We want you to join us, learn new skills and bring your experience to our organisation. We believe that everyone has the potential to make a difference, and we want to ensure that all our staff are equipped with the knowledge and skills to do so. As part of your employment, you will have access to a range of learning and development, and a buddy who can help you to understand the Civil Service and enable you to make the most of the opportunities it offers.

The Department for Work and Pensions (DWP) is responsible for welfare, pensions and child maintenance policy. We are the UK\'s biggest public service department and administer the State Pension and a range of working age, disability and ill health benefits to around 20 million claimants and customers.

Job details

Organisation: The Department for Work and Pensions (DWP)

Job Title: Associate Capability Manager

Job Grade: Executive Officer

Positions available: 1

Salary: £32,137

Location: Birmingham

Contract Length: 12 Months

Hours: 37 hours Monday-Friday

About the job

The team’s role includes setting strategy and direction for Digital’s capability; being the Subject Matter Experts (SME) and Single Point of contact (SPOC) for areas including talent, skills and diversity; and ensuring we have the right foundations, products, services and activity for Digital to have the best capability for the short and long term.

We build and own the Capability Strategy on behalf of the organisation, which defines how we optimise our investment and decisions regarding our people across the employee lifecycle and ensuring a future proofed and inclusive organisation.

In parallel to maintaining the strategy, we drive specific activity, products and initiatives including Career Pathways; Careers Toolbox; Job Role Catalogue and Professionalisation.

The roles we have available at this time are based in the Digital hub at Benton Park View, Manchester, Leeds, Birmingham, where the majority of the Capability Strategy team are based.

Job description & responsibilities

• Assist with basic research and information gathering on capability needs, workforce trends, or process improvements.
• Maintain accurate records, trackers, and project documentation in line with agreed formats.
• Provide logistical support for meetings, events, workshops, and stakeholder sessions.
• Gather data from set sources to contribute to simple reports or presentations.
• Assist in preparing meeting agendas, briefing packs, and follow-up notes.
• Help coordinate small-scale activities such as interview scheduling, training sessions, or data collation.
• Support internal communications by sharing approved messages or updates.
• Observe and learn from colleagues on delivery processes, planning methods, and stakeholder interactions.
• Complete allocated tasks under supervision, escalating risks or issues promptly.

However, we don’t expect you to have all of the skills and experience needed to do the job when you first join us!

You will not normally be working alone, but as part of a team. This team will problem-solve, work together, and support each other. The team will also support you as you learn the job, and give you opportunities to try new work and learn new skills as your confidence and knowledge develops over time.

We have plenty of experience in hiring people with no previous DWP experience or no IT skills, and training and supporting them to be effective and valued members of our team. We have lots of materials ready for you, and lots of experienced people on hand to support you.

Essential Criteria

• Organisation and delivery: Ability to manage workload, meet deadlines, and support the smooth running of business-critical projects within a team.
• Attention to detail: Experience of handling data and documentation with precision, ensuring updates and records are maintained to a high standard.
• Communication and team support: Strong written and verbal communication skills with the ability to provide clear updates and work collaboratively with colleagues across the team.
• Adaptability and problem solving: Ability to adapt to changing priorities, respond to new requirements, and find practical solutions to issues as they arise.

Desirable Skills Criteria

• Interest in IT
• Interest in DWP
• Prioritisation
• Experience in using Microsoft Office 365 applications
• Organisation & time management
• Ability to provide information quickly and clearly.

How to Apply

To apply we will need:

• A completed Expression of Interest form - Please request from [e-mail] quoting GFIE- 453 (v,s&p)
• A copy of your CV
• Candidates who meet the GFIE criteria are guaranteed an informal conversation with DWP about their suitability for the role.

Informal interviews with candidates are expected to take place in October 2025 and it is hoped that successful candidates start in January following successful clearance security checks.

Closing Date: 8 October 2025